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Data / Consumer complaints / Montana

Consumer complaints in Montana: 5,935 to the CFPB in the last 3 years

Consumers in Montana sent 5,935 complaints to the CFPB in the three years to November 6, 2026, and 10,457 since 2011. The largest group, 4,021, was about credit reporting or other personal consumer reports. Companies responded on time to 98.0% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Get credit reporting or other personal consumer reports in MontanaWatch complaints in MontanaGet the largest companies here
  • 5,935Complaints, last 3 years
  • 10,457Complaints, all years
  • 404Companies
  • 98.0%Responded on time
  • Nov 6, 2026Latest received

Products

ProductComplaintsShare
Credit reporting or other personal consumer reports4,02167.8%
Debt collection5549.3%
Credit card3696.2%
Checking or savings account3045.1%
Money transfer, virtual currency, or money service1843.1%
Mortgage1562.6%
Student loan1332.2%
Vehicle loan or lease1131.9%
Payday loan, title loan, personal loan, or advance loan500.8%
Prepaid card260.4%
Debt or credit management250.4%

Companies with the most complaints from Montana

Counts only: a company with more customers in the state draws more complaints.

CompanyComplaintsShare
TransUnion Intermediate Holdings, Inc.1,32322.3%
Equifax, Inc.1,25521.1%
Experian Information Solutions Inc.1,14719.3%
Wells Fargo & Company1542.6%
Capital One Financial Corporation1362.3%
Citibank, N.A.811.4%
JPMorgan Chase & Co.711.2%
MOHELA641.1%
Paypal Holdings, Inc611%
Bank of America, National Association560.9%
Block, Inc.550.9%
American Express Company540.9%
Synchrony Financial440.7%
U.S. Bancorp360.6%
Encore Capital Group Inc.330.6%
Chime Financial Inc320.5%
Resurgent Capital Services L.P.310.5%
CL Holdings LLC290.5%
Centron Services290.5%
Ally Financial Inc.280.5%
Shellpoint Partners, LLC240.4%
Goldman Sachs Bank USA230.4%
Discover Bank220.4%
Santander Holdings USA, Inc.220.4%
Early Warning Services, LLC210.4%
CB1, Inc.200.3%
SoFi Technologies, Inc.200.3%
Navy Federal Credit Union190.3%
United Services Automobile Association190.3%
Maximus Federal Services, Inc.170.3%
OneMain Finance Corporation170.3%
EdFinancial Services160.3%
Freedom Mortgage Company160.3%
Glacier Bancorp Inc.160.3%
Portfolio Recovery Associates, LLC160.3%
Bread Financial Holdings, Inc.150.3%
Servicer under contract with Federal Student Aid150.3%
Truist Financial Corporation150.3%
Nelnet, Inc.140.2%
Affirm Holdings, Inc130.2%
CBC Companies, Inc.130.2%
Collection Bureau Services, Inc.130.2%
First Interstate Bancsystem, Inc.130.2%
LexisNexis130.2%
Mountain America Federal Credit Union110.2%
Transworld Systems Inc110.2%
Coinbase, Inc.100.2%
Mrs Bpo, LLC100.2%
Navient Solutions, LLC.100.2%
Ocwen Financial Corporation100.2%

Complaints by year

YearComplaints
2026, to Nov 62,631
20252,126
20241,048
2023843
2022745
2021434
2020395
2019371
2018361
2017374
2016307
2015262
2014266
2013166
2012121
20117

Issues

IssueComplaintsShare
Incorrect information on your report2,34839.6%
Improper use of your report85614.4%
Problem with a company's investigation into an existing problem77613.1%
Attempts to collect debt not owed2384%
Managing an account1752.9%
Problem with a purchase shown on your statement1111.9%
Written notification about debt961.6%
Dealing with your lender or servicer931.6%
Trouble during payment process831.4%
False statements or representation821.4%
Took or threatened to take negative or legal action621%
Other features, terms, or problems581%
Communication tactics520.9%
Fraud or scam490.8%
Problem with a lender or other company charging your account480.8%
Fees or interest400.7%
Closing your account390.7%
Getting a credit card390.7%
Unable to get your credit report or credit score390.7%
Closing an account370.6%
Other transaction problem370.6%
Problem when making payments360.6%
Managing the loan or lease340.6%
Struggling to pay mortgage330.6%
Credit monitoring or identity theft protection services320.5%

How companies responded

Company responseComplaintsShare
Closed with explanation3,82664.5%
Closed with non-monetary relief1,65827.9%
In progress2293.9%
Closed with monetary relief1582.7%
Untimely response641.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedCompanyProductIssueCompany responseSource
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 5, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 5, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 5, 2026WVH, LLCDebt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
November 5, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 4, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 4, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 4, 2026Open Dealer Exchange, LLCCredit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 4, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 4, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 3, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 3, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 3, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 3, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 3, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 2, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 2, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 2, 2026Patient Accounting Service CenterDebt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
November 2, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 2, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 2, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 2, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 1, 2026Maximus Federal Services, Inc.Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 31, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 31, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 31, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 31, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 30, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 30, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 30, 2026Kikoff Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 30, 2026Cornerstone Holdings, Inc.Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 30, 2026Encore Capital Group Inc.Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 30, 2026CL Holdings LLCDebt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 30, 2026Resurgent Capital Services L.P.Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 30, 2026Equifax, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 30, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 30, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Equifax, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Equifax, Inc.Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 29, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 29, 2026Portfolio Recovery Associates, LLCDebt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 29, 2026Encore Capital Group Inc.Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2026CL Holdings LLCDebt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 29, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Equifax, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.