Data / Consumer complaints / LexisNexis
LexisNexis: 62,653 CFPB consumer complaints in the last 3 years
LexisNexis drew 62,653 consumer complaints in the CFPB database in the three years to November 6, 2026, and 73,325 since 2012. The largest group, 62,439, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 40,494. The company responded on time to 99.0% of the complaints, and 26.9% closed with monetary or other relief. The CFPB records the company as LEXISNEXIS.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Florida
- 62,653Complaints, last 3 years
- 73,325Complaints, all years
- 99.0%Responded on time
- 26.9%Closed with relief
- 9Products
- Nov 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 32,246 |
| 2025 | 19,477 |
| 2024 | 10,054 |
| 2023 | 4,379 |
| 2022 | 2,149 |
| 2021 | 1,573 |
| 2020 | 1,260 |
| 2019 | 918 |
| 2018 | 660 |
| 2017 | 332 |
| 2016 | 96 |
| 2015 | 91 |
| 2014 | 52 |
| 2013 | 35 |
| 2012 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 62,439 | 99.7% |
| Debt collection | 124 | 0.2% |
| Debt or credit management | 33 | 0.1% |
| Credit card | 29 | 0.1% |
| Checking or savings account | 23 | 0.1% |
| Money transfer, virtual currency, or money service | 2 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
| Student loan | 1 | 0.1% |
| Vehicle loan or lease | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 40,494 | 64.6% |
| Improper use of your report | 8,641 | 13.8% |
| Problem with a company's investigation into an existing problem | 8,046 | 12.8% |
| Problem with fraud alerts or security freezes | 3,737 | 6% |
| Unable to get your credit report or credit score | 806 | 1.3% |
| Problem with a company's investigation into an existing issue | 626 | 1% |
| Attempts to collect debt not owed | 66 | 0.1% |
| Credit monitoring or identity theft protection services | 57 | 0.1% |
| Identity theft protection or other monitoring services | 37 | 0.1% |
| False statements or representation | 33 | 0.1% |
| Confusing or missing disclosures | 22 | 0.1% |
| Getting a credit card | 22 | 0.1% |
| Opening an account | 19 | 0.1% |
| Took or threatened to take negative or legal action | 11 | 0.1% |
| Written notification about debt | 9 | 0.1% |
| Problem with customer service | 7 | 0.1% |
| Electronic communications | 3 | 0.1% |
| Managing an account | 3 | 0.1% |
| Communication tactics | 2 | 0.1% |
| Problem with a purchase shown on your statement | 2 | 0.1% |
| Charged fees or interest you didn't expect | 1 | 0.1% |
| Charged upfront or unexpected fees | 1 | 0.1% |
| Confusing or misleading advertising or marketing | 1 | 0.1% |
| Didn't provide services promised | 1 | 0.1% |
| Fraud or scam | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 45,782 | 73.1% |
| Closed with non-monetary relief | 16,851 | 26.9% |
| In progress | 18 | 0.1% |
| Closed with monetary relief | 2 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 9,752 | 15.6% |
| Texas | 6,504 | 10.4% |
| Georgia | 5,630 | 9% |
| California | 5,341 | 8.5% |
| Illinois | 5,044 | 8.1% |
| New York | 2,696 | 4.3% |
| Alabama | 2,480 | 4% |
| Michigan | 2,272 | 3.6% |
| North Carolina | 2,029 | 3.2% |
| Maryland | 1,605 | 2.6% |
| Ohio | 1,461 | 2.3% |
| Mississippi | 1,440 | 2.3% |
| New Jersey | 1,373 | 2.2% |
| Virginia | 1,331 | 2.1% |
| Tennessee | 1,276 | 2% |
| Pennsylvania | 1,179 | 1.9% |
| Wisconsin | 1,162 | 1.9% |
| Louisiana | 1,006 | 1.6% |
| Arizona | 950 | 1.5% |
| Indiana | 944 | 1.5% |
| Nevada | 895 | 1.4% |
| Missouri | 846 | 1.4% |
| South Carolina | 767 | 1.2% |
| Massachusetts | 667 | 1.1% |
| Arkansas | 449 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with non-monetary relief | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with non-monetary relief | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
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- Every company with Credit card complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.