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Data / Consumer complaints / New Jersey

Consumer complaints in New Jersey: 457,240 to the CFPB in the last 3 years

Consumers in New Jersey sent 457,240 complaints to the CFPB in the three years to November 6, 2026, and 601,543 since 2011. The largest group, 410,318, was about credit reporting or other personal consumer reports. Companies responded on time to 99.6% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 457,240Complaints, last 3 years
  • 601,543Complaints, all years
  • 1,231Companies
  • 99.6%Responded on time
  • Nov 6, 2026Latest received

Products

Companies with the most complaints from New Jersey

Counts only: a company with more customers in the state draws more complaints.

CompanyComplaintsShare
TransUnion Intermediate Holdings, Inc.138,56530.3%
Equifax, Inc.129,46228.3%
Experian Information Solutions Inc.128,70228.1%
Capital One Financial Corporation3,4860.8%
JPMorgan Chase & Co.2,8970.6%
Citibank, N.A.2,3310.5%
Bank of America, National Association2,2360.5%
Wells Fargo & Company2,1850.5%
Resurgent Capital Services L.P.1,9140.4%
Encore Capital Group Inc.1,4330.3%
TD Bank US Holding Company1,3960.3%
Synchrony Financial1,3890.3%
LexisNexis1,3730.3%
Portfolio Recovery Associates, LLC1,3730.3%
Block, Inc.1,3520.3%
American Express Company1,2870.3%
Early Warning Services, LLC1,1310.2%
CL Holdings LLC1,0790.2%
CBC Companies, Inc.1,0050.2%
Bread Financial Holdings, Inc.9890.2%
MOHELA8340.2%
Discover Bank7650.2%
Santander Holdings USA, Inc.7630.2%
Paypal Holdings, Inc7500.2%
CCS Financial Services, Inc.7440.2%
Goldman Sachs Bank USA7200.2%
Barclays Bank Delaware6880.2%
Navy Federal Credit Union6440.1%
PNC Bank N.A.5710.1%
Affirm Holdings, Inc5650.1%
Chime Financial Inc5550.1%
Ally Financial Inc.5530.1%
Nelnet, Inc.5130.1%
Credit Acceptance Corporation4780.1%
Fidelity National Information Services, Inc. (FNIS)4710.1%
Transworld Systems Inc4670.1%
Shellpoint Partners, LLC4290.1%
Citizens Financial Group, Inc.3840.1%
Caine & Weiner Company, Inc.3540.1%
Maximus Federal Services, Inc.3530.1%
Kriya Capital, LLC3440.1%
Westlake Services, LLC3440.1%
I.C. System, Inc.3230.1%
Truist Financial Corporation3070.1%
U.S. Bancorp3010.1%
OneMain Finance Corporation2790.1%
Aldous & Associates, PLLC2700.1%
Self Financial Inc.2680.1%
SoFi Technologies, Inc.2500.1%
EdFinancial Services2470.1%

Complaints by year

YearComplaints
2026, to Nov 6181,706
2025166,995
2024101,136
202341,575
202225,075
202117,067
202014,223
20198,704
20188,899
20178,249
20167,470
20156,643
20146,202
20134,521
20122,989
201189

Issues

IssueComplaintsShare
Incorrect information on your report250,38754.8%
Improper use of your report94,22820.6%
Problem with a company's investigation into an existing problem64,94114.2%
Attempts to collect debt not owed8,1971.8%
Managing an account4,5571%
Written notification about debt3,6310.8%
Problem with a purchase shown on your statement2,6690.6%
Took or threatened to take negative or legal action2,6560.6%
False statements or representation2,0160.4%
Other transaction problem1,6430.4%
Trouble during payment process1,3680.3%
Problem with fraud alerts or security freezes1,2060.3%
Dealing with your lender or servicer1,0700.2%
Other features, terms, or problems1,0640.2%
Unable to get your credit report or credit score1,0510.2%
Closing an account1,0370.2%
Fees or interest1,0050.2%
Getting a credit card9900.2%
Problem with a lender or other company charging your account9110.2%
Fraud or scam8680.2%
Struggling to pay mortgage7350.2%
Credit monitoring or identity theft protection services7050.2%
Communication tactics7040.2%
Opening an account6620.1%
Closing your account6260.1%

How companies responded

Company responseComplaintsShare
Closed with explanation264,71357.9%
Closed with non-monetary relief169,93037.2%
In progress18,5754.1%
Closed with monetary relief3,2410.7%
Untimely response7810.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedCompanyProductIssueCompany responseSource
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026Ally Financial Inc.Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.