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Data / Consumer complaints / Chime Financial Inc

Chime Financial Inc: 23,251 CFPB consumer complaints in the last 3 years

Chime Financial Inc drew 23,251 consumer complaints in the CFPB database in the three years to November 6, 2026, and 30,142 since 2020. The largest group, 15,599, was about checking or savings account, and the most common issue was “Managing an account” with 8,392. The company responded on time to 99.9% of the complaints, and 8.5% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in California
  • 23,251Complaints, last 3 years
  • 30,142Complaints, all years
  • 99.9%Responded on time
  • 8.5%Closed with relief
  • 11Products
  • Oct 30, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 610,434
20258,389
20243,878
20233,449
20222,240
20211,355
2020397

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account15,59967.1%
Money transfer, virtual currency, or money service3,56315.3%
Credit card2,1079.1%
Credit reporting or other personal consumer reports1,0454.5%
Prepaid card4672%
Debt collection2180.9%
Payday loan, title loan, personal loan, or advance loan1920.8%
Debt or credit management550.2%
Mortgage20.1%
Student loan20.1%
Vehicle loan or lease10.1%

Issues

IssueComplaintsShare
Managing an account8,39236.1%
Problem with a lender or other company charging your account3,85016.6%
Closing an account1,9088.2%
Fraud or scam1,4356.2%
Problem with a purchase shown on your statement1,2255.3%
Opening an account8923.8%
Other transaction problem8503.7%
Unauthorized transactions or other transaction problem7733.3%
Incorrect information on your report7153.1%
Problem caused by your funds being low4852.1%
Getting a credit card3471.5%
Problem with a company's investigation into an existing problem2641.1%
Problem with a purchase or transfer2631.1%
Other features, terms, or problems1840.8%
Closing your account1520.7%
Improper use of your report1390.6%
Trouble accessing funds in your mobile or digital wallet1240.5%
Unexpected or other fees1200.5%
Managing, opening, or closing your mobile wallet account890.4%
Attempts to collect debt not owed810.3%
Problem getting a card or closing an account720.3%
Money was not available when promised600.3%
Took or threatened to take negative or legal action580.2%
Problem when making payments540.2%
Confusing or missing disclosures510.2%

How the company responded

Company responseComplaintsShare
Closed with explanation20,06986.3%
Closed with monetary relief1,3405.8%
In progress1,1995.2%
Closed with non-monetary relief6432.8%

States

StateComplaintsShare
California2,1009%
Texas2,0959%
Florida1,6457.1%
Georgia1,3285.7%
New York1,2755.5%
Illinois9704.2%
Pennsylvania9694.2%
Ohio9194%
North Carolina8603.7%
Michigan8303.6%
Tennessee5882.5%
Virginia5622.4%
Alabama5612.4%
New Jersey5552.4%
Indiana5362.3%
Missouri5072.2%
South Carolina4952.1%
Arizona4862.1%
Louisiana4311.9%
Maryland4101.8%
Mississippi3961.7%
Nevada3671.6%
Colorado3651.6%
Washington3451.5%
Wisconsin3281.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 30, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 30, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 30, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 30, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 29, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
October 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 28, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 28, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 28, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 28, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 28, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 28, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 28, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 27, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 27, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 27, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 27, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.