Data / Consumer complaints / Chime Financial Inc / Credit reporting or other personal consumer reports

Chime Financial Inc: 1,045 CFPB complaints about credit reporting or other personal consumer reports, last 3 years

Name: CFPB complaints about Credit reporting or other personal consumer reports against Chime Financial Inc
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Chime Financial Inc drew 1,045 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 4.5% of its 23,251 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 10.4% closed with monetary or other relief.

The request: Watch Chime Financial Inc: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.

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1,045Complaints, last 3 years
4.5%Share of the company's complaints
100.0%Responded on time
10.4%Closed with relief
Oct 26, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

Period	Complaints	Share
12 months to Nov 6, 2026	619	59.2%
12 months to Nov 6, 2025	283	27.1%
12 months to Nov 6, 2024	143	13.7%

Issues

Issue	Complaints	Share
Incorrect information on your report	614	58.8%
Problem with a company's investigation into an existing problem	207	19.8%
Improper use of your report	124	11.9%
Credit monitoring or identity theft protection services	34	3.3%
Problem with fraud alerts or security freezes	23	2.2%
Identity theft protection or other monitoring services	19	1.8%
Problem with a company's investigation into an existing issue	12	1.1%
Unable to get your credit report or credit score	12	1.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	863	82.6%
Closed with non-monetary relief	104	10%
In progress	73	7%
Closed with monetary relief	5	0.5%

States

Where the consumers who complained live, as they gave it to the CFPB.

State	Complaints	Share
Texas	123	11.8%
Florida	98	9.4%
California	97	9.3%
Georgia	80	7.7%
New York	52	5%
Pennsylvania	36	3.4%
Ohio	34	3.3%
Michigan	33	3.2%
New Jersey	33	3.2%
South Carolina	33	3.2%
Alabama	30	2.9%
Tennessee	30	2.9%
Virginia	30	2.9%
Mississippi	29	2.8%
North Carolina	26	2.5%
Arizona	24	2.3%
Indiana	23	2.2%
Illinois	22	2.1%
Louisiana	22	2.1%
Washington	20	1.9%
Missouri	17	1.6%
Maryland	14	1.3%
Arkansas	13	1.2%
Minnesota	12	1.1%
Massachusetts	11	1.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 24, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 24, 2026	Credit reporting or other personal consumer reports	Unable to get your credit report or credit score	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing issue	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	In progress	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 20, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.