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Data / Consumer complaints / Florida

Consumer complaints in Florida: 2,107,516 to the CFPB in the last 3 years

Consumers in Florida sent 2,107,516 complaints to the CFPB in the three years to November 6, 2026, and 2,608,189 since 2011. The largest group, 1,943,993, was about credit reporting or other personal consumer reports. Companies responded on time to 99.7% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 2,107,516Complaints, last 3 years
  • 2,608,189Complaints, all years
  • 2,157Companies
  • 99.7%Responded on time
  • Nov 6, 2026Latest received

Products

Companies with the most complaints from Florida

Counts only: a company with more customers in the state draws more complaints.

CompanyComplaintsShare
TransUnion Intermediate Holdings, Inc.666,90131.6%
Equifax, Inc.626,01829.7%
Experian Information Solutions Inc.591,96428.1%
LexisNexis9,7520.5%
Capital One Financial Corporation9,2320.4%
CBC Companies, Inc.8,7510.4%
Bank of America, National Association7,1870.3%
JPMorgan Chase & Co.7,1210.3%
Resurgent Capital Services L.P.6,8550.3%
Wells Fargo & Company6,8170.3%
Citibank, N.A.6,1260.3%
Encore Capital Group Inc.5,6450.3%
CL Holdings LLC5,4820.3%
Portfolio Recovery Associates, LLC5,2740.3%
Block, Inc.4,7880.2%
Synchrony Financial4,3310.2%
Early Warning Services, LLC3,8760.2%
Navy Federal Credit Union3,8230.2%
American Express Company3,5820.2%
CCS Financial Services, Inc.3,1640.2%
Bread Financial Holdings, Inc.2,9550.1%
Truist Financial Corporation2,7700.1%
Fidelity National Information Services, Inc. (FNIS)2,1160.1%
TD Bank US Holding Company2,0470.1%
Discover Bank2,0160.1%
I.C. System, Inc.2,0150.1%
Corelogic Inc1,9910.1%
Santander Holdings USA, Inc.1,8670.1%
National Credit Systems,Inc.1,8410.1%
Paypal Holdings, Inc1,7960.1%
Affirm Holdings, Inc1,7700.1%
Barclays Bank Delaware1,7200.1%
Goldman Sachs Bank USA1,7130.1%
MOHELA1,7060.1%
Kriya Capital, LLC1,6580.1%
Ally Financial Inc.1,6500.1%
Chime Financial Inc1,6450.1%
Nelnet, Inc.1,5800.1%
Caine & Weiner Company, Inc.1,5740.1%
Westlake Services, LLC1,3520.1%
Shellpoint Partners, LLC1,2520.1%
Self Financial Inc.1,1670.1%
Transworld Systems Inc1,0820.1%
Spring Oaks Capital, LLC1,0640.1%
PNC Bank N.A.9910.1%
U.S. Bancorp9700.1%
OneMain Finance Corporation9480.1%
Suncoast Credit Union9370.1%
NCB Management Services Inc.8950.1%
Maximus Federal Services, Inc.8820.1%

Complaints by year

YearComplaints
2026, to Nov 6894,728
2025791,232
2024391,533
2023170,203
202298,277
202153,211
202058,135
201935,149
201826,484
201722,237
201618,505
201515,894
201414,677
201310,686
20126,992
2011246

Issues

IssueComplaintsShare
Incorrect information on your report1,161,93755.1%
Improper use of your report454,28521.6%
Problem with a company's investigation into an existing problem319,08515.1%
Attempts to collect debt not owed38,4071.8%
Written notification about debt16,3350.8%
Managing an account11,8300.6%
Took or threatened to take negative or legal action11,5910.5%
False statements or representation8,9710.4%
Problem with fraud alerts or security freezes7,6610.4%
Problem with a purchase shown on your statement6,5730.3%
Unable to get your credit report or credit score5,4870.3%
Other transaction problem4,8380.2%
Trouble during payment process4,5150.2%
Getting a credit card3,3360.2%
Credit monitoring or identity theft protection services3,1700.2%
Closing an account2,9440.1%
Problem with a lender or other company charging your account2,6140.1%
Fraud or scam2,4990.1%
Other features, terms, or problems2,3640.1%
Communication tactics2,3370.1%
Dealing with your lender or servicer2,1960.1%
Fees or interest2,1400.1%
Problem caused by your funds being low2,1230.1%
Struggling to pay mortgage2,0600.1%
Repossession2,0140.1%

How companies responded

Company responseComplaintsShare
Closed with explanation1,207,58357.3%
Closed with non-monetary relief792,62937.6%
In progress97,2244.6%
Closed with monetary relief7,7090.4%
Untimely response2,3700.1%
Not listed10.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedCompanyProductIssueCompany responseSource
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.