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Data / Consumer complaints / TD Bank US Holding Company

TD Bank US Holding Company: 15,404 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

TD Bank US Holding Company drew 15,404 consumer complaints in the CFPB database in the three years to November 6, 2026, and 38,330 since 2011. The largest group, 4,711, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 2,847. The company responded on time to 100.0% of the complaints, and 27.7% closed with monetary or other relief. The CFPB records the company as TD BANK US HOLDING COMPANY.

The request: Watch TD Bank US Holding Company: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in New York

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  • 15,404Complaints, last 3 years
  • 38,330Complaints, all years
  • 100.0%Responded on time
  • 27.7%Closed with relief
  • 11Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 65,246
20255,594
20244,041
20233,444
20223,248
20213,276
20202,448
20191,881
20182,117
20171,540
20161,320
20151,273
20141,155
20131,007
2012724
201116

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports4,71130.6%
Checking or savings account3,64523.7%
Credit card3,64523.7%
Debt collection1,82711.9%
Vehicle loan or lease6274.1%
Money transfer, virtual currency, or money service4853.1%
Mortgage3042%
Payday loan, title loan, personal loan, or advance loan1170.8%
Prepaid card220.1%
Debt or credit management190.1%
Student loan20.1%

Issues

IssueComplaintsShare
Incorrect information on your report2,84718.5%
Managing an account2,11813.7%
Improper use of your report1,3628.8%
Problem with a company's investigation into an existing problem1,1317.3%
Problem with a purchase shown on your statement9636.3%
Attempts to collect debt not owed6794.4%
Took or threatened to take negative or legal action6754.4%
Closing an account5113.3%
Problem when making payments4482.9%
Getting a credit card4452.9%
Problem with a lender or other company charging your account4082.6%
Fees or interest3572.3%
Other features, terms, or problems3492.3%
Problem caused by your funds being low2931.9%
Opening an account2891.9%
Fraud or scam2251.5%
False statements or representation1951.3%
Closing your account1871.2%
Written notification about debt1851.2%
Managing the loan or lease1761.1%
Trouble using your card1611%
Trouble during payment process1571%
Problems at the end of the loan or lease1531%
Repossession1120.7%
Other transaction problem950.6%

How the company responded

Company responseComplaintsShare
Closed with explanation10,96971.2%
Closed with non-monetary relief2,42715.8%
Closed with monetary relief1,84612%
In progress1621.1%

States

StateComplaintsShare
New York2,45315.9%
Florida2,04713.3%
California1,61610.5%
New Jersey1,3969.1%
Texas9836.4%
Pennsylvania8805.7%
Massachusetts5353.5%
Georgia4913.2%
Illinois4703.1%
Maryland4462.9%
North Carolina3592.3%
Connecticut3282.1%
Virginia3152%
South Carolina2651.7%
Arizona2301.5%
Michigan2011.3%
Ohio1761.1%
Nevada1661.1%
Louisiana1360.9%
Tennessee1340.9%
New Hampshire1220.8%
Washington1180.8%
Missouri1100.7%
Colorado1000.6%
Delaware1000.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 27, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 26, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
October 24, 2026Credit cardProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 24, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreIn progressconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
October 23, 2026Checking or savings accountOpening an accountIn progressconsumerfinance.gov
October 23, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 23, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountOpening an accountIn progressconsumerfinance.gov
October 23, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 22, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 22, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 21, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
October 21, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 21, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.