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Data / Consumer complaints / Connecticut

Consumer complaints in Connecticut: 98,481 to the CFPB in the last 3 years

Consumers in Connecticut sent 98,481 complaints to the CFPB in the three years to November 6, 2026, and 135,573 since 2011. The largest group, 84,377, was about credit reporting or other personal consumer reports. Companies responded on time to 99.5% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 98,481Complaints, last 3 years
  • 135,573Complaints, all years
  • 746Companies
  • 99.5%Responded on time
  • Nov 6, 2026Latest received

Products

Companies with the most complaints from Connecticut

Counts only: a company with more customers in the state draws more complaints.

CompanyComplaintsShare
TransUnion Intermediate Holdings, Inc.28,72829.2%
Equifax, Inc.26,51726.9%
Experian Information Solutions Inc.26,33526.7%
Capital One Financial Corporation9651%
Bank of America, National Association7660.8%
JPMorgan Chase & Co.7450.8%
Citibank, N.A.7060.7%
Resurgent Capital Services L.P.5280.5%
Wells Fargo & Company5220.5%
Block, Inc.4820.5%
Synchrony Financial4260.4%
Encore Capital Group Inc.3790.4%
MOHELA3770.4%
American Express Company3590.4%
TD Bank US Holding Company3280.3%
CL Holdings LLC3050.3%
Portfolio Recovery Associates, LLC3040.3%
Bread Financial Holdings, Inc.2760.3%
Early Warning Services, LLC2640.3%
CBC Companies, Inc.2630.3%
Goldman Sachs Bank USA2420.2%
LexisNexis2170.2%
Paypal Holdings, Inc2150.2%
CCS Financial Services, Inc.2040.2%
Barclays Bank Delaware1970.2%
M&T Bank Corporation1900.2%
Chime Financial Inc1830.2%
Citizens Financial Group, Inc.1790.2%
Discover Bank1720.2%
Webster Bank, National Association1720.2%
Nelnet, Inc.1640.2%
Affirm Holdings, Inc1580.2%
Ally Financial Inc.1570.2%
Santander Holdings USA, Inc.1420.1%
Shellpoint Partners, LLC1420.1%
Navy Federal Credit Union1410.1%
Keycorp1310.1%
U.S. Bancorp1280.1%
Fidelity National Information Services, Inc. (FNIS)1150.1%
Transworld Systems Inc1090.1%
Kriya Capital, LLC1040.1%
CLGF Holdco 1, LLC920.1%
I.C. System, Inc.920.1%
Maximus Federal Services, Inc.910.1%
Eastern Account Systems of Connecticut, Inc.800.1%
SoFi Technologies, Inc.770.1%
Westlake Services, LLC740.1%
Mr. Cooper Group Inc.710.1%
Caine & Weiner Company, Inc.680.1%
EdFinancial Services680.1%

Complaints by year

YearComplaints
2026, to Nov 639,575
202535,249
202422,105
20239,355
20226,015
20213,784
20203,387
20192,768
20182,422
20172,825
20162,158
20151,784
20141,729
20131,333
20121,042
201142

Issues

IssueComplaintsShare
Incorrect information on your report47,80648.5%
Improper use of your report22,03322.4%
Problem with a company's investigation into an existing problem14,52114.7%
Attempts to collect debt not owed2,0452.1%
Managing an account1,4471.5%
Written notification about debt1,0931.1%
Problem with a purchase shown on your statement8280.8%
Took or threatened to take negative or legal action7450.8%
False statements or representation6340.6%
Trouble during payment process4850.5%
Other transaction problem4740.5%
Dealing with your lender or servicer4710.5%
Other features, terms, or problems3240.3%
Getting a credit card3220.3%
Problem with a lender or other company charging your account3210.3%
Closing an account3140.3%
Fees or interest2910.3%
Unable to get your credit report or credit score2750.3%
Fraud or scam2730.3%
Struggling to pay mortgage2520.3%
Problem with fraud alerts or security freezes2150.2%
Problem when making payments2080.2%
Opening an account2040.2%
Closing your account2020.2%
Communication tactics1880.2%

How companies responded

Company responseComplaintsShare
Closed with explanation57,83158.7%
Closed with non-monetary relief35,71336.3%
In progress3,6293.7%
Closed with monetary relief1,0671.1%
Untimely response2410.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedCompanyProductIssueCompany responseSource
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026I.C. System, Inc.Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026Experian Information Solutions Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.