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Data / Consumer complaints / Maximus Federal Services, Inc.

Maximus Federal Services, Inc.: 10,628 CFPB consumer complaints in the last 3 years

Maximus Federal Services, Inc. drew 10,628 consumer complaints in the CFPB database in the three years to November 6, 2026, and 13,172 since 2021. The largest group, 6,300, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 3,645. The company responded on time to 100.0% of the complaints, and 0.1% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every student loan companyGet student loan in Texas
  • 10,628Complaints, last 3 years
  • 13,172Complaints, all years
  • 100.0%Responded on time
  • 0.1%Closed with relief
  • 9Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 63,440
20254,641
20242,146
20231,676
20221,238
202131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan6,30059.3%
Credit reporting or other personal consumer reports3,67134.5%
Debt collection6325.9%
Credit card100.1%
Debt or credit management90.1%
Payday loan, title loan, personal loan, or advance loan30.1%
Checking or savings account10.1%
Money transfer, virtual currency, or money service10.1%
Prepaid card10.1%

Issues

IssueComplaintsShare
Dealing with your lender or servicer3,64534.3%
Incorrect information on your report2,90627.3%
Struggling to repay your loan1,19311.2%
Improper use of your report1,12010.5%
Problem with a company's investigation into an existing problem9188.6%
Attempts to collect debt not owed2722.6%
Took or threatened to take negative or legal action1521.4%
Credit monitoring or identity theft protection services1121.1%
False statements or representation970.9%
Written notification about debt890.8%
Problem with fraud alerts or security freezes430.4%
Getting a loan140.1%
Communication tactics110.1%
Issue where my lender is my school90.1%
Issue with income share agreement80.1%
Electronic communications70.1%
Unable to get your credit report or credit score50.1%
Threatened to contact someone or share information improperly40.1%
Didn't provide services promised30.1%
Other features, terms, or problems30.1%
Problem when making payments30.1%
Charged upfront or unexpected fees20.1%
Confusing or misleading advertising or marketing20.1%
Confusing or missing disclosures20.1%
Problem with a company's investigation into an existing issue20.1%

How the company responded

Company responseComplaintsShare
Closed with explanation10,61099.8%
Closed with non-monetary relief130.1%
In progress30.1%
Closed with monetary relief20.1%

States

StateComplaintsShare
Texas1,21411.4%
California9629.1%
Florida8828.3%
Georgia7957.5%
New York6496.1%
Pennsylvania4494.2%
Illinois4354.1%
North Carolina4073.8%
New Jersey3533.3%
Ohio2972.8%
Virginia2772.6%
Michigan2622.5%
Maryland2422.3%
Tennessee2292.2%
Alabama2041.9%
South Carolina2021.9%
Arizona1971.9%
Louisiana1971.9%
Washington1921.8%
Indiana1761.7%
Massachusetts1661.6%
Colorado1651.6%
Missouri1541.4%
Mississippi1521.4%
Nevada1261.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 3, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 2, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 1, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 1, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 31, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 29, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 28, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 28, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 27, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 27, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 27, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 27, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 27, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 27, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 26, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 26, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 26, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 26, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 26, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 25, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.