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Data / Consumer complaints / Texas

Consumer complaints in Texas: 2,207,855 to the CFPB in the last 3 years

Consumers in Texas sent 2,207,855 complaints to the CFPB in the three years to November 6, 2026, and 2,650,176 since 2011. The largest group, 1,991,252, was about credit reporting or other personal consumer reports. Companies responded on time to 99.6% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Get credit reporting or other personal consumer reports in TexasWatch complaints in TexasGet the largest companies here
  • 2,207,855Complaints, last 3 years
  • 2,650,176Complaints, all years
  • 2,377Companies
  • 99.6%Responded on time
  • Nov 6, 2026Latest received

Products

ProductComplaintsShare
Credit reporting or other personal consumer reports1,991,25290.2%
Debt collection126,8075.7%
Credit card30,6441.4%
Checking or savings account20,6440.9%
Money transfer, virtual currency, or money service13,7810.6%
Mortgage7,2760.3%
Vehicle loan or lease5,8520.3%
Payday loan, title loan, personal loan, or advance loan4,6660.2%
Student loan4,4220.2%
Prepaid card1,3900.1%
Debt or credit management1,1210.1%

Companies with the most complaints from Texas

Counts only: a company with more customers in the state draws more complaints.

CompanyComplaintsShare
TransUnion Intermediate Holdings, Inc.691,22031.3%
Equifax, Inc.662,27930%
Experian Information Solutions Inc.611,20427.7%
Capital One Financial Corporation9,2370.4%
CL Holdings LLC8,3010.4%
Resurgent Capital Services L.P.7,8690.4%
Block, Inc.7,2920.3%
JPMorgan Chase & Co.7,1060.3%
Encore Capital Group Inc.6,6630.3%
CBC Companies, Inc.6,6390.3%
LexisNexis6,5040.3%
Portfolio Recovery Associates, LLC6,0890.3%
Wells Fargo & Company5,9290.3%
Bank of America, National Association5,2510.2%
Citibank, N.A.4,8940.2%
Navy Federal Credit Union4,4630.2%
Synchrony Financial4,0750.2%
Early Warning Services, LLC3,9720.2%
National Credit Systems,Inc.3,3350.2%
Transworld Systems Inc2,8010.1%
American Express Company2,7220.1%
Bread Financial Holdings, Inc.2,6910.1%
CCS Financial Services, Inc.2,5710.1%
Kriya Capital, LLC2,5370.1%
I.C. System, Inc.2,2810.1%
Nelnet, Inc.2,2240.1%
Spring Oaks Capital, LLC2,1480.1%
National Credit Adjusters, LLC2,1470.1%
Fidelity National Information Services, Inc. (FNIS)2,1180.1%
Chime Financial Inc2,0950.1%
MOHELA2,0340.1%
Santander Holdings USA, Inc.1,9210.1%
Paypal Holdings, Inc1,8650.1%
Affirm Holdings, Inc1,8410.1%
ProCollect, Inc.1,8410.1%
Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis1,8080.1%
Ally Financial Inc.1,8040.1%
Discover Bank1,7990.1%
Caine & Weiner Company, Inc.1,7860.1%
Truist Financial Corporation1,4920.1%
Self Financial Inc.1,3560.1%
Goldman Sachs Bank USA1,2760.1%
Westlake Services, LLC1,2480.1%
Maximus Federal Services, Inc.1,2140.1%
United Services Automobile Association1,1730.1%
T.S. Holdings1,1230.1%
Servicer under contract with Federal Student Aid1,1010.1%
ID Analytics, Inc.1,0810.1%
NCB Management Services Inc.1,0570.1%
Barclays Bank Delaware1,0120.1%

Complaints by year

YearComplaints
2026, to Nov 61,032,339
2025789,895
2024359,424
2023154,078
202286,771
202153,300
202049,319
201925,623
201824,240
201722,294
201615,573
201513,293
201413,132
20137,105
20123,643
2011147

Issues

IssueComplaintsShare
Incorrect information on your report1,106,43550.1%
Improper use of your report447,27020.3%
Problem with a company's investigation into an existing problem436,84619.8%
Attempts to collect debt not owed47,0162.1%
Written notification about debt35,5051.6%
Took or threatened to take negative or legal action27,3051.2%
False statements or representation12,1440.6%
Managing an account11,3380.5%
Other transaction problem6,8800.3%
Problem with fraud alerts or security freezes6,6560.3%
Unable to get your credit report or credit score6,1380.3%
Problem with a purchase shown on your statement5,2280.2%
Credit monitoring or identity theft protection services3,9420.2%
Trouble during payment process3,7970.2%
Communication tactics2,7190.1%
Dealing with your lender or servicer2,6370.1%
Problem with a lender or other company charging your account2,5640.1%
Getting a credit card2,5590.1%
Fraud or scam2,5110.1%
Closing an account2,4030.1%
Problem caused by your funds being low2,2680.1%
Other features, terms, or problems2,0660.1%
Struggling to pay mortgage1,9300.1%
Opening an account1,9010.1%
Fees or interest1,8850.1%

How companies responded

Company responseComplaintsShare
Closed with explanation1,283,63058.1%
Closed with non-monetary relief808,16536.6%
In progress105,4724.8%
Closed with monetary relief6,6840.3%
Untimely response3,9010.2%
Not listed30.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedCompanyProductIssueCompany responseSource
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026Ally Financial Inc.Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
November 6, 2026TransUnion Intermediate Holdings, Inc.Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.