Skip to the page

Data / Consumer complaints / Block, Inc.

Block, Inc.: 65,653 CFPB consumer complaints in the last 3 years

Block, Inc. drew 65,653 consumer complaints in the CFPB database in the three years to November 6, 2026, and 73,219 since 2019. The largest group, 53,439, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 33,706. The company responded on time to 98.6% of the complaints, and 0.1% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 65,653Complaints, last 3 years
  • 73,219Complaints, all years
  • 98.6%Responded on time
  • 0.1%Closed with relief
  • 11Products
  • Nov 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 613,693
202548,091
20243,439
20233,061
20221,776
20211,295
20201,406
2019458

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Other transaction problem33,70651.3%
Fraud or scam6,1919.4%
Unauthorized transactions or other transaction problem5,7898.8%
Managing an account4,5466.9%
Trouble accessing funds in your mobile or digital wallet2,3823.6%
Managing, opening, or closing your mobile wallet account1,9252.9%
Problem with a lender or other company charging your account1,5722.4%
Other service problem1,2201.9%
Closing an account1,1891.8%
Problem with a purchase or transfer1,0461.6%
Confusing or missing disclosures6971.1%
Unexpected or other fees5900.9%
Problem with a purchase shown on your statement5890.9%
Money was not available when promised5370.8%
Problem getting a card or closing an account3720.6%
Opening an account3560.5%
Problem caused by your funds being low2440.4%
Problem when making payments2340.4%
Confusing or misleading advertising or marketing2230.3%
Trouble using the card2010.3%
Other features, terms, or problems1850.3%
Problem adding money1820.3%
Getting a credit card1710.3%
Wrong amount charged or received1340.2%
Problem with customer service1170.2%

How the company responded

Company responseComplaintsShare
Closed with explanation65,34899.5%
In progress2210.3%
Closed with monetary relief840.1%

States

StateComplaintsShare
Texas7,29211.1%
Florida4,7887.3%
Georgia4,7877.3%
California4,3736.7%
North Carolina3,1994.9%
Illinois3,1934.9%
New York3,1014.7%
Michigan2,3523.6%
Pennsylvania2,1593.3%
Ohio2,1343.3%
South Carolina2,0983.2%
Tennessee1,9983%
Virginia1,9473%
Alabama1,9302.9%
Mississippi1,5522.4%
Louisiana1,5432.4%
Maryland1,5392.3%
New Jersey1,3522.1%
Indiana1,3372%
Missouri1,2611.9%
Arizona9161.4%
Arkansas9061.4%
Wisconsin8541.3%
Oklahoma8331.3%
Kentucky7851.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 6, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 5, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountIn progressconsumerfinance.gov
November 5, 2026Money transfer, virtual currency, or money serviceOverdraft, savings, or rewards featuresIn progressconsumerfinance.gov
November 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
November 5, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 4, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
November 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
November 4, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 4, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
November 3, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 3, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
November 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 3, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
November 2, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedIn progressconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
November 2, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
November 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.