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Data / Consumer complaints / Block, Inc. / Payday loan, title loan, personal loan, or advance loan

Block, Inc.: 628 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Block, Inc. drew 628 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 1.0% of its 65,653 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 95.2% of them, and 6.8% closed with monetary or other relief.

The request: Watch Block, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 628Complaints, last 3 years
  • 1.0%Share of the company's complaints
  • 95.2%Responded on time
  • 6.8%Closed with relief
  • Nov 5, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202643168.6%
12 months to Nov 6, 202513721.8%
12 months to Nov 6, 2024609.6%

Issues

IssueComplaintsShare
Problem when making payments21834.7%
Problem with additional add-on products or services9014.3%
Charged fees or interest you didn't expect7211.5%
Getting the loan609.6%
Problem with the payoff process at the end of the loan426.7%
Struggling to pay your loan325.1%
Can't contact lender or servicer162.5%
Problem with cash advance121.9%
Issues with repayment111.8%
Credit limit changed91.4%
Money was taken from your bank account on the wrong day or for the wrong amount91.4%
Confusing or misleading advertising or marketing81.3%
Problems receiving the advance81.3%
Unexpected fees71.1%
Loan payment wasn't credited to your account61%
Can't stop withdrawals from your bank account50.8%
Received a loan you didn't apply for50.8%
Getting a line of credit40.6%
Confusing or missing disclosures30.5%
Incorrect information on your report30.5%
Problem with a company's investigation into an existing problem30.5%
Was approved for a loan, but didn't receive the money20.3%
Credit monitoring or identity theft protection services10.2%
Improper use of your report10.2%
Problem with fraud alerts or security freezes10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation49178.2%
In progress9415%
Closed with monetary relief436.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas6911%
California609.6%
Florida497.8%
New York457.2%
Georgia345.4%
Maryland325.1%
Tennessee304.8%
Pennsylvania274.3%
Michigan203.2%
Illinois182.9%
Louisiana162.5%
Ohio152.4%
Arizona142.2%
Indiana142.2%
North Carolina142.2%
South Carolina142.2%
New Jersey132.1%
Alabama121.9%
Virginia121.9%
Mississippi101.6%
Arkansas91.4%
Nevada91.4%
Missouri81.3%
Washington71.1%
Connecticut61%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
November 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
November 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
November 1, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
November 1, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 31, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 30, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 29, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentIn progressconsumerfinance.gov
October 29, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 25, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 25, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.