Consumer complaints in Alabama: 390,358 to the CFPB in the last 3 years

Name: CFPB consumer complaints from Alabama
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Consumers in Alabama sent 390,358 complaints to the CFPB in the three years to November 6, 2026, and 471,543 since 2011. The largest group, 362,199, was about credit reporting or other personal consumer reports. Companies responded on time to 99.7% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Get credit reporting or other personal consumer reports in Alabama Watch complaints in Alabama Get the largest companies here

390,358Complaints, last 3 years
471,543Complaints, all years
1,115Companies
99.7%Responded on time
Nov 6, 2026Latest received

Products

Product	Complaints	Share
Credit reporting or other personal consumer reports	362,199	92.8%
Debt collection	16,213	4.2%
Checking or savings account	2,691	0.7%
Credit card	2,636	0.7%
Money transfer, virtual currency, or money service	2,501	0.6%
Mortgage	1,114	0.3%
Vehicle loan or lease	985	0.3%
Student loan	848	0.2%
Payday loan, title loan, personal loan, or advance loan	744	0.2%
Prepaid card	256	0.1%
Debt or credit management	171	0.1%

Companies with the most complaints from Alabama

Counts only: a company with more customers in the state draws more complaints.

Company	Complaints	Share
TransUnion Intermediate Holdings, Inc.	127,221	32.6%
Equifax, Inc.	115,825	29.7%
Experian Information Solutions Inc.	108,184	27.7%
LexisNexis	2,480	0.6%
CL Holdings LLC	1,963	0.5%
Block, Inc.	1,930	0.5%
CBC Companies, Inc.	1,797	0.5%
Resurgent Capital Services L.P.	1,312	0.3%
Capital One Financial Corporation	1,140	0.3%
Encore Capital Group Inc.	1,046	0.3%
Portfolio Recovery Associates, LLC	1,014	0.3%
Wells Fargo & Company	816	0.2%
Navy Federal Credit Union	715	0.2%
CCS Financial Services, Inc.	615	0.2%
I.C. System, Inc.	581	0.1%
Chime Financial Inc	561	0.1%
Spring Oaks Capital, LLC	547	0.1%
National Credit Adjusters, LLC	529	0.1%
Synchrony Financial	524	0.1%
Kriya Capital, LLC	466	0.1%
JPMorgan Chase & Co.	430	0.1%
Citibank, N.A.	407	0.1%
National Credit Systems,Inc.	404	0.1%
Credit Acceptance Corporation	374	0.1%
Nelnet, Inc.	361	0.1%
Bread Financial Holdings, Inc.	354	0.1%
Paypal Holdings, Inc	343	0.1%
Early Warning Services, LLC	339	0.1%
Self Financial Inc.	339	0.1%
MOHELA	302	0.1%
American Express Company	276	0.1%
Regions Financial Corporation	274	0.1%
Santander Holdings USA, Inc.	270	0.1%
Truist Financial Corporation	267	0.1%
Aldous & Associates, PLLC	260	0.1%
Affirm Holdings, Inc	255	0.1%
Caine & Weiner Company, Inc.	254	0.1%
Ally Financial Inc.	247	0.1%
Discover Bank	244	0.1%
OneMain Finance Corporation	244	0.1%
PNC Bank N.A.	226	0.1%
World Acceptance Corporation	216	0.1%
Exeter Finance, LLC.	212	0.1%
Maximus Federal Services, Inc.	204	0.1%
Bank of America, National Association	203	0.1%
Westlake Services, LLC	201	0.1%
Fidelity National Information Services, Inc. (FNIS)	186	0.1%
Eastern Account Systems of Connecticut, Inc.	183	0.1%
Credit Systems International, Inc.	178	0.1%
TrueAccord Corp.	174	0.1%

Complaints by year

Year	Complaints
2026, to Nov 6	191,437
2025	144,882
2024	50,566
2023	25,173
2022	19,521
2021	11,730
2020	10,811
2019	4,047
2018	3,146
2017	3,025
2016	2,093
2015	1,981
2014	1,553
2013	977
2012	583
2011	18

Issues

Issue	Complaints	Share
Incorrect information on your report	205,070	52.5%
Improper use of your report	98,245	25.2%
Problem with a company's investigation into an existing problem	57,822	14.8%
Attempts to collect debt not owed	8,578	2.2%
Written notification about debt	2,836	0.7%
False statements or representation	2,173	0.6%
Took or threatened to take negative or legal action	1,716	0.4%
Other transaction problem	1,405	0.4%
Managing an account	1,370	0.4%
Unable to get your credit report or credit score	1,064	0.3%
Credit monitoring or identity theft protection services	908	0.2%
Trouble during payment process	568	0.1%
Problem with a purchase shown on your statement	550	0.1%
Communication tactics	496	0.1%
Problem with fraud alerts or security freezes	438	0.1%
Problem caused by your funds being low	419	0.1%
Problem with a lender or other company charging your account	393	0.1%
Dealing with your lender or servicer	365	0.1%
Fraud or scam	363	0.1%
Closing an account	319	0.1%
Struggling to pay mortgage	311	0.1%
Repossession	310	0.1%
Getting a credit card	304	0.1%
Unauthorized transactions or other transaction problem	285	0.1%
Electronic communications	269	0.1%

How companies responded

Company response	Complaints	Share
Closed with explanation	228,960	58.7%
Closed with non-monetary relief	140,854	36.1%
In progress	19,372	5%
Closed with monetary relief	705	0.2%
Untimely response	467	0.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Company	Product	Issue	Company response	Source
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.