Data / Consumer complaints / Credit Systems International, Inc.
Credit Systems International, Inc.: 1,709 CFPB consumer complaints in the last 3 years
Credit Systems International, Inc. drew 1,709 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,502 since 2013. The largest group, 1,384, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 606. The company responded on time to 99.1% of the complaints, and 0.0% closed with monetary or other relief.
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- 1,709Complaints, last 3 years
- 2,502Complaints, all years
- 99.1%Responded on time
- 0.0%Closed with relief
- 4Products
- Nov 4, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 770 |
| 2025 | 718 |
| 2024 | 208 |
| 2023 | 108 |
| 2022 | 116 |
| 2021 | 157 |
| 2020 | 64 |
| 2019 | 70 |
| 2018 | 80 |
| 2017 | 65 |
| 2016 | 53 |
| 2015 | 43 |
| 2014 | 36 |
| 2013 | 14 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 1,384 | 81% |
| Credit reporting or other personal consumer reports | 321 | 18.8% |
| Debt or credit management | 3 | 0.2% |
| Credit card | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 606 | 35.5% |
| Took or threatened to take negative or legal action | 338 | 19.8% |
| Written notification about debt | 229 | 13.4% |
| Incorrect information on your report | 171 | 10% |
| False statements or representation | 161 | 9.4% |
| Improper use of your report | 88 | 5.1% |
| Problem with a company's investigation into an existing problem | 61 | 3.6% |
| Communication tactics | 29 | 1.7% |
| Electronic communications | 14 | 0.8% |
| Threatened to contact someone or share information improperly | 7 | 0.4% |
| Confusing or missing disclosures | 1 | 0.1% |
| Didn't provide services promised | 1 | 0.1% |
| Problem with a company's investigation into an existing issue | 1 | 0.1% |
| Problem with fraud alerts or security freezes | 1 | 0.1% |
| Unauthorized withdrawals or charges | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,709 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 884 | 51.7% |
| Georgia | 366 | 21.4% |
| Alabama | 178 | 10.4% |
| Florida | 44 | 2.6% |
| Mississippi | 29 | 1.7% |
| Louisiana | 19 | 1.1% |
| California | 18 | 1.1% |
| New York | 18 | 1.1% |
| North Carolina | 17 | 1% |
| New Jersey | 13 | 0.8% |
| Pennsylvania | 11 | 0.6% |
| Ohio | 10 | 0.6% |
| South Carolina | 10 | 0.6% |
| Michigan | 9 | 0.5% |
| Illinois | 8 | 0.5% |
| Arizona | 7 | 0.4% |
| Oregon | 7 | 0.4% |
| Tennessee | 7 | 0.4% |
| Maryland | 6 | 0.4% |
| Wisconsin | 6 | 0.4% |
| Arkansas | 5 | 0.3% |
| Colorado | 5 | 0.3% |
| Massachusetts | 5 | 0.3% |
| Missouri | 4 | 0.2% |
| Indiana | 3 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 6, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.