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Data / Consumer complaints / Exeter Finance, LLC.

Exeter Finance, LLC.: 6,628 CFPB consumer complaints in the last 3 years

Exeter Finance, LLC. drew 6,628 consumer complaints in the CFPB database in the three years to November 6, 2026, and 9,934 since 2013. The largest group, 3,317, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 1,520. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
  • 6,628Complaints, last 3 years
  • 9,934Complaints, all years
  • 99.9%Responded on time
  • 0.0%Closed with relief
  • 9Products
  • Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 62,476
20252,671
20241,352
2023896
2022696
2021543
2020335
2019245
2018248
2017212
2016108
201573
201463
201316

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports3,31750%
Vehicle loan or lease1,82627.5%
Debt collection1,43021.6%
Payday loan, title loan, personal loan, or advance loan220.3%
Credit card140.2%
Debt or credit management120.2%
Checking or savings account30.1%
Money transfer, virtual currency, or money service30.1%
Prepaid card10.1%

Issues

IssueComplaintsShare
Incorrect information on your report1,52022.9%
Improper use of your report1,42321.5%
Problem with a company's investigation into an existing problem5838.8%
Managing the loan or lease5758.7%
Attempts to collect debt not owed5628.5%
Repossession5187.8%
Took or threatened to take negative or legal action4166.3%
Getting a loan or lease2253.4%
False statements or representation2023%
Problems at the end of the loan or lease1552.3%
Written notification about debt1512.3%
Struggling to pay your loan1091.6%
Communication tactics691%
Credit monitoring or identity theft protection services250.4%
Threatened to contact someone or share information improperly160.2%
Problem with fraud alerts or security freezes150.2%
Electronic communications140.2%
Unable to get your credit report or credit score80.1%
Confusing or missing disclosures60.1%
Charged fees or interest you didn't expect50.1%
Problem when making payments40.1%
Didn't provide services promised30.1%
Problem with the payoff process at the end of the loan30.1%
Vehicle was repossessed or sold the vehicle30.1%
Confusing or misleading advertising or marketing20.1%

How the company responded

Company responseComplaintsShare
Closed with explanation6,61999.9%
In progress90.1%

States

StateComplaintsShare
Texas98114.8%
Georgia97914.8%
Florida6109.2%
California5588.4%
Illinois3505.3%
South Carolina3234.9%
North Carolina3114.7%
Alabama2123.2%
Ohio1892.9%
Virginia1662.5%
Louisiana1642.5%
Maryland1552.3%
Pennsylvania1482.2%
Mississippi1372.1%
Tennessee1362.1%
New York1352%
New Jersey1302%
Arizona1111.7%
Michigan1071.6%
Missouri1001.5%
Nevada811.2%
Wisconsin701.1%
Indiana600.9%
Kentucky510.8%
Oklahoma450.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 26, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 26, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 26, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.