Data / Consumer complaints / I.C. System, Inc.
I.C. System, Inc.: 15,843 CFPB consumer complaints in the last 3 years
I.C. System, Inc. drew 15,843 consumer complaints in the CFPB database in the three years to November 6, 2026, and 26,041 since 2013. The largest group, 12,755, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 6,921. The company responded on time to 99.9% of the complaints, and 6.6% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 15,843Complaints, last 3 years
- 26,041Complaints, all years
- 99.9%Responded on time
- 6.6%Closed with relief
- 6Products
- Nov 6, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 7,226 |
| 2025 | 5,249 |
| 2024 | 3,127 |
| 2023 | 1,827 |
| 2022 | 1,619 |
| 2021 | 2,148 |
| 2020 | 1,366 |
| 2019 | 801 |
| 2018 | 691 |
| 2017 | 725 |
| 2016 | 473 |
| 2015 | 349 |
| 2014 | 331 |
| 2013 | 109 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 12,755 | 80.5% |
| Credit reporting or other personal consumer reports | 3,037 | 19.2% |
| Debt or credit management | 31 | 0.2% |
| Credit card | 17 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 0.1% |
| Student loan | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 6,921 | 43.7% |
| Written notification about debt | 2,202 | 13.9% |
| Took or threatened to take negative or legal action | 1,860 | 11.7% |
| Incorrect information on your report | 1,495 | 9.4% |
| False statements or representation | 1,438 | 9.1% |
| Improper use of your report | 959 | 6.1% |
| Problem with a company's investigation into an existing problem | 564 | 3.6% |
| Communication tactics | 203 | 1.3% |
| Electronic communications | 90 | 0.6% |
| Threatened to contact someone or share information improperly | 41 | 0.3% |
| Credit monitoring or identity theft protection services | 16 | 0.1% |
| Unauthorized withdrawals or charges | 8 | 0.1% |
| Confusing or missing disclosures | 7 | 0.1% |
| Getting a credit card | 7 | 0.1% |
| Charged upfront or unexpected fees | 6 | 0.1% |
| Didn't provide services promised | 6 | 0.1% |
| Problem with a company's investigation into an existing issue | 3 | 0.1% |
| Problem with fraud alerts or security freezes | 3 | 0.1% |
| Confusing or misleading advertising or marketing | 2 | 0.1% |
| Fees or interest | 2 | 0.1% |
| Problem with customer service | 2 | 0.1% |
| Advertising and marketing, including promotional offers | 1 | 0.1% |
| Closing your account | 1 | 0.1% |
| Dealing with your lender or servicer | 1 | 0.1% |
| Identity theft protection or other monitoring services | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 14,793 | 93.4% |
| Closed with non-monetary relief | 1,050 | 6.6% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 2,281 | 14.4% |
| Florida | 2,015 | 12.7% |
| Georgia | 1,669 | 10.5% |
| California | 1,075 | 6.8% |
| North Carolina | 840 | 5.3% |
| Illinois | 817 | 5.2% |
| Ohio | 599 | 3.8% |
| Alabama | 581 | 3.7% |
| New York | 544 | 3.4% |
| South Carolina | 537 | 3.4% |
| Pennsylvania | 415 | 2.6% |
| Michigan | 408 | 2.6% |
| Louisiana | 360 | 2.3% |
| New Jersey | 323 | 2% |
| Tennessee | 313 | 2% |
| Mississippi | 298 | 1.9% |
| Missouri | 281 | 1.8% |
| Indiana | 274 | 1.7% |
| Maryland | 241 | 1.5% |
| Virginia | 228 | 1.4% |
| Arizona | 179 | 1.1% |
| Wisconsin | 165 | 1% |
| Washington | 122 | 0.8% |
| Kentucky | 113 | 0.7% |
| Minnesota | 112 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 6, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 5, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in Florida
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.