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Data / Consumer complaints / I.C. System, Inc.

I.C. System, Inc.: 15,843 CFPB consumer complaints in the last 3 years

I.C. System, Inc. drew 15,843 consumer complaints in the CFPB database in the three years to November 6, 2026, and 26,041 since 2013. The largest group, 12,755, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 6,921. The company responded on time to 99.9% of the complaints, and 6.6% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 15,843Complaints, last 3 years
  • 26,041Complaints, all years
  • 99.9%Responded on time
  • 6.6%Closed with relief
  • 6Products
  • Nov 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 67,226
20255,249
20243,127
20231,827
20221,619
20212,148
20201,366
2019801
2018691
2017725
2016473
2015349
2014331
2013109

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed6,92143.7%
Written notification about debt2,20213.9%
Took or threatened to take negative or legal action1,86011.7%
Incorrect information on your report1,4959.4%
False statements or representation1,4389.1%
Improper use of your report9596.1%
Problem with a company's investigation into an existing problem5643.6%
Communication tactics2031.3%
Electronic communications900.6%
Threatened to contact someone or share information improperly410.3%
Credit monitoring or identity theft protection services160.1%
Unauthorized withdrawals or charges80.1%
Confusing or missing disclosures70.1%
Getting a credit card70.1%
Charged upfront or unexpected fees60.1%
Didn't provide services promised60.1%
Problem with a company's investigation into an existing issue30.1%
Problem with fraud alerts or security freezes30.1%
Confusing or misleading advertising or marketing20.1%
Fees or interest20.1%
Problem with customer service20.1%
Advertising and marketing, including promotional offers10.1%
Closing your account10.1%
Dealing with your lender or servicer10.1%
Identity theft protection or other monitoring services10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation14,79393.4%
Closed with non-monetary relief1,0506.6%

States

StateComplaintsShare
Texas2,28114.4%
Florida2,01512.7%
Georgia1,66910.5%
California1,0756.8%
North Carolina8405.3%
Illinois8175.2%
Ohio5993.8%
Alabama5813.7%
New York5443.4%
South Carolina5373.4%
Pennsylvania4152.6%
Michigan4082.6%
Louisiana3602.3%
New Jersey3232%
Tennessee3132%
Mississippi2981.9%
Missouri2811.8%
Indiana2741.7%
Maryland2411.5%
Virginia2281.4%
Arizona1791.1%
Wisconsin1651%
Washington1220.8%
Kentucky1130.7%
Minnesota1120.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.