Data / Consumer complaints / TrueAccord Corp.

TrueAccord Corp.: 5,339 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against TrueAccord Corp.
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

TrueAccord Corp. drew 5,339 consumer complaints in the CFPB database in the three years to November 6, 2026, and 6,151 since 2014. The largest group, 4,484, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 2,043. The company responded on time to 99.6% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaints Get every debt collection company Get debt collection in Texas

5,339Complaints, last 3 years
6,151Complaints, all years
99.6%Responded on time
0.0%Closed with relief
9Products
Oct 31, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	2,643
2025	1,999
2024	634
2023	312
2022	188
2021	147
2020	81
2019	48
2018	26
2017	36
2016	20
2015	11
2014	6

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Debt collection	4,484	84%
Credit reporting or other personal consumer reports	808	15.1%
Debt or credit management	19	0.4%
Credit card	16	0.3%
Payday loan, title loan, personal loan, or advance loan	8	0.1%
Checking or savings account	1	0.1%
Money transfer, virtual currency, or money service	1	0.1%
Student loan	1	0.1%
Vehicle loan or lease	1	0.1%

Issues

Issue	Complaints	Share
Attempts to collect debt not owed	2,043	38.3%
Written notification about debt	667	12.5%
Took or threatened to take negative or legal action	661	12.4%
False statements or representation	510	9.6%
Electronic communications	436	8.2%
Incorrect information on your report	424	7.9%
Improper use of your report	224	4.2%
Problem with a company's investigation into an existing problem	157	2.9%
Communication tactics	108	2%
Threatened to contact someone or share information improperly	59	1.1%
Didn't provide services promised	8	0.1%
Getting a credit card	5	0.1%
Other features, terms, or problems	5	0.1%
Problem with customer service	5	0.1%
Credit monitoring or identity theft protection services	4	0.1%
Unauthorized withdrawals or charges	3	0.1%
Closing your account	2	0.1%
Confusing or missing disclosures	2	0.1%
Problem with a company's investigation into an existing issue	2	0.1%
Unable to get your credit report or credit score	2	0.1%
Advertising and marketing, including promotional offers	1	0.1%
Confusing or misleading advertising or marketing	1	0.1%
Getting a loan	1	0.1%
Identity theft protection or other monitoring services	1	0.1%
Loan payment wasn't credited to your account	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	5,306	99.4%
In progress	33	0.6%

States

State	Complaints	Share
Texas	952	17.8%
Florida	594	11.1%
Georgia	495	9.3%
California	426	8%
Illinois	268	5%
Alabama	174	3.3%
South Carolina	165	3.1%
North Carolina	156	2.9%
Michigan	151	2.8%
Mississippi	143	2.7%
Ohio	140	2.6%
New York	134	2.5%
Pennsylvania	130	2.4%
New Jersey	114	2.1%
Louisiana	113	2.1%
Tennessee	105	2%
Virginia	96	1.8%
Missouri	88	1.6%
Arizona	87	1.6%
Maryland	84	1.6%
Indiana	78	1.5%
Washington	62	1.2%
Nevada	58	1.1%
Massachusetts	54	1%
Colorado	48	0.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
October 31, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 29, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 29, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 29, 2026	Debt collection	Electronic communications	Closed with explanation	consumerfinance.gov
October 27, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 27, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 27, 2026	Debt collection	Electronic communications	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 25, 2026	Debt collection	Threatened to contact someone or share information improperly	Closed with explanation	consumerfinance.gov
October 25, 2026	Debt collection	Threatened to contact someone or share information improperly	Closed with explanation	consumerfinance.gov
October 25, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Electronic communications	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	In progress	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Electronic communications	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.