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Data / Consumer complaints / PNC Bank N.A.

PNC Bank N.A.: 9,419 CFPB consumer complaints in the last 3 years

PNC Bank N.A. drew 9,419 consumer complaints in the CFPB database in the three years to November 6, 2026, and 33,067 since 2011. The largest group, 4,914, was about checking or savings account, and the most common issue was “Managing an account” with 2,936. The company responded on time to 100.0% of the complaints, and 9.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 9,419Complaints, last 3 years
  • 33,067Complaints, all years
  • 100.0%Responded on time
  • 9.0%Closed with relief
  • 11Products
  • Nov 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 63,318
20253,198
20242,528
20232,382
20222,505
20212,238
20204,086
20191,506
20181,650
20171,504
20161,663
20151,593
20141,833
20131,636
20121,393
201134

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account2,93631.2%
Problem with a lender or other company charging your account6196.6%
Incorrect information on your report6136.5%
Trouble during payment process5856.2%
Closing an account5495.8%
Improper use of your report4474.7%
Problem caused by your funds being low4354.6%
Opening an account3523.7%
Fraud or scam3173.4%
Problem with a company's investigation into an existing problem2732.9%
Struggling to pay mortgage2322.5%
Attempts to collect debt not owed1821.9%
Problem with a purchase shown on your statement1701.8%
Applying for a mortgage or refinancing an existing mortgage1291.4%
Other transaction problem1281.4%
Took or threatened to take negative or legal action1251.3%
Fees or interest1001.1%
Managing the loan or lease981%
Other features, terms, or problems941%
Problem when making payments740.8%
Problems at the end of the loan or lease730.8%
Getting a credit card710.8%
Closing on a mortgage530.6%
Money was not available when promised490.5%
Getting a loan or lease460.5%

How the company responded

Company responseComplaintsShare
Closed with explanation8,01885.1%
Closed with monetary relief7758.2%
In progress5565.9%
Closed with non-monetary relief700.7%

States

StateComplaintsShare
Florida99110.5%
Pennsylvania98910.5%
Texas95910.2%
Ohio5736.1%
New Jersey5716.1%
Illinois5535.9%
California5495.8%
Maryland4624.9%
Georgia4554.8%
North Carolina3814%
Michigan3613.8%
Virginia2532.7%
Alabama2262.4%
Indiana2222.4%
New York1902%
Arizona1811.9%
Colorado1781.9%
Kentucky1441.5%
Delaware1101.2%
Missouri1031.1%
South Carolina1011.1%
District of Columbia931%
Massachusetts660.7%
Wisconsin610.6%
Tennessee580.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 6, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 6, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountProblem caused by your funds being lowIn progressconsumerfinance.gov
November 5, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountProblem caused by your funds being lowIn progressconsumerfinance.gov
November 5, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
November 4, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
November 4, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
November 4, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 4, 2026Checking or savings accountProblem caused by your funds being lowIn progressconsumerfinance.gov
November 4, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
November 4, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
November 4, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 4, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 4, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
November 4, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 3, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountDebankingIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountOpening an accountIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 2, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 2, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
November 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
November 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 1, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
November 1, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 31, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountDebankingIn progressconsumerfinance.gov
October 31, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 31, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountDebankingIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
October 31, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
October 30, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.