Data / Consumer complaints / PNC Bank N.A.
PNC Bank N.A.: 9,419 CFPB consumer complaints in the last 3 years
PNC Bank N.A. drew 9,419 consumer complaints in the CFPB database in the three years to November 6, 2026, and 33,067 since 2011. The largest group, 4,914, was about checking or savings account, and the most common issue was “Managing an account” with 2,936. The company responded on time to 100.0% of the complaints, and 9.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 9,419Complaints, last 3 years
- 33,067Complaints, all years
- 100.0%Responded on time
- 9.0%Closed with relief
- 11Products
- Nov 6, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 3,318 |
| 2025 | 3,198 |
| 2024 | 2,528 |
| 2023 | 2,382 |
| 2022 | 2,505 |
| 2021 | 2,238 |
| 2020 | 4,086 |
| 2019 | 1,506 |
| 2018 | 1,650 |
| 2017 | 1,504 |
| 2016 | 1,663 |
| 2015 | 1,593 |
| 2014 | 1,833 |
| 2013 | 1,636 |
| 2012 | 1,393 |
| 2011 | 34 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 4,914 | 52.2% |
| Credit reporting or other personal consumer reports | 1,211 | 12.9% |
| Mortgage | 1,053 | 11.2% |
| Credit card | 678 | 7.2% |
| Money transfer, virtual currency, or money service | 652 | 6.9% |
| Debt collection | 414 | 4.4% |
| Vehicle loan or lease | 298 | 3.2% |
| Payday loan, title loan, personal loan, or advance loan | 118 | 1.3% |
| Student loan | 34 | 0.4% |
| Prepaid card | 27 | 0.3% |
| Debt or credit management | 20 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 2,936 | 31.2% |
| Problem with a lender or other company charging your account | 619 | 6.6% |
| Incorrect information on your report | 613 | 6.5% |
| Trouble during payment process | 585 | 6.2% |
| Closing an account | 549 | 5.8% |
| Improper use of your report | 447 | 4.7% |
| Problem caused by your funds being low | 435 | 4.6% |
| Opening an account | 352 | 3.7% |
| Fraud or scam | 317 | 3.4% |
| Problem with a company's investigation into an existing problem | 273 | 2.9% |
| Struggling to pay mortgage | 232 | 2.5% |
| Attempts to collect debt not owed | 182 | 1.9% |
| Problem with a purchase shown on your statement | 170 | 1.8% |
| Applying for a mortgage or refinancing an existing mortgage | 129 | 1.4% |
| Other transaction problem | 128 | 1.4% |
| Took or threatened to take negative or legal action | 125 | 1.3% |
| Fees or interest | 100 | 1.1% |
| Managing the loan or lease | 98 | 1% |
| Other features, terms, or problems | 94 | 1% |
| Problem when making payments | 74 | 0.8% |
| Problems at the end of the loan or lease | 73 | 0.8% |
| Getting a credit card | 71 | 0.8% |
| Closing on a mortgage | 53 | 0.6% |
| Money was not available when promised | 49 | 0.5% |
| Getting a loan or lease | 46 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 8,018 | 85.1% |
| Closed with monetary relief | 775 | 8.2% |
| In progress | 556 | 5.9% |
| Closed with non-monetary relief | 70 | 0.7% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 991 | 10.5% |
| Pennsylvania | 989 | 10.5% |
| Texas | 959 | 10.2% |
| Ohio | 573 | 6.1% |
| New Jersey | 571 | 6.1% |
| Illinois | 553 | 5.9% |
| California | 549 | 5.8% |
| Maryland | 462 | 4.9% |
| Georgia | 455 | 4.8% |
| North Carolina | 381 | 4% |
| Michigan | 361 | 3.8% |
| Virginia | 253 | 2.7% |
| Alabama | 226 | 2.4% |
| Indiana | 222 | 2.4% |
| New York | 190 | 2% |
| Arizona | 181 | 1.9% |
| Colorado | 178 | 1.9% |
| Kentucky | 144 | 1.5% |
| Delaware | 110 | 1.2% |
| Missouri | 103 | 1.1% |
| South Carolina | 101 | 1.1% |
| District of Columbia | 93 | 1% |
| Massachusetts | 66 | 0.7% |
| Wisconsin | 61 | 0.6% |
| Tennessee | 58 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 6, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 6, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 5, 2026 | Checking or savings account | Problem caused by your funds being low | In progress | consumerfinance.gov |
| November 5, 2026 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | In progress | consumerfinance.gov |
| November 5, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 5, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 5, 2026 | Checking or savings account | Problem caused by your funds being low | In progress | consumerfinance.gov |
| November 5, 2026 | Checking or savings account | Closing an account | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| November 4, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Problem caused by your funds being low | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Closing an account | In progress | consumerfinance.gov |
| November 4, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 4, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 4, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| November 4, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| November 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | In progress | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 3, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Debanking | In progress | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Opening an account | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 2, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| November 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| November 1, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 1, 2026 | Credit card | Getting a credit card | In progress | consumerfinance.gov |
| October 31, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Debanking | In progress | consumerfinance.gov |
| October 31, 2026 | Credit card | Getting a credit card | In progress | consumerfinance.gov |
| October 31, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Closing an account | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Debanking | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Closing an account | In progress | consumerfinance.gov |
| October 30, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
- Every company with Credit card complaints
- Consumer complaints in Florida
- Consumer complaints in Pennsylvania
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.