Data / Consumer complaints / PNC Bank N.A. / Student loan
PNC Bank N.A.: 34 CFPB complaints about student loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
PNC Bank N.A. drew 34 consumer complaints about student loan in the CFPB database in the three years to November 6, 2026, 0.4% of its 9,419 complaints in that time. The most common issue was “Dealing with your lender or servicer”. The company responded on time to 100.0% of them, and 2.9% closed with monetary or other relief.
The request: Watch PNC Bank N.A.: each new CFPB complaint about student loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 34Complaints, last 3 years
- 0.4%Share of the company's complaints
- 100.0%Responded on time
- 2.9%Closed with relief
- Jun 13, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 3 | 8.8% |
| 12 months to Nov 6, 2025 | 17 | 50% |
| 12 months to Nov 6, 2024 | 14 | 41.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Dealing with your lender or servicer | 23 | 67.6% |
| Struggling to repay your loan | 5 | 14.7% |
| Getting a loan | 3 | 8.8% |
| Improper use of your report | 1 | 2.9% |
| Incorrect information on your report | 1 | 2.9% |
| Problem with fraud alerts or security freezes | 1 | 2.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 33 | 97.1% |
| Closed with non-monetary relief | 1 | 2.9% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Ohio | 8 | 23.5% |
| Pennsylvania | 7 | 20.6% |
| Illinois | 2 | 5.9% |
| Nevada | 2 | 5.9% |
| Florida | 1 | 2.9% |
| Iowa | 1 | 2.9% |
| Indiana | 1 | 2.9% |
| Louisiana | 1 | 2.9% |
| Massachusetts | 1 | 2.9% |
| Maryland | 1 | 2.9% |
| Michigan | 1 | 2.9% |
| North Carolina | 1 | 2.9% |
| New Hampshire | 1 | 2.9% |
| New Jersey | 1 | 2.9% |
| New York | 1 | 2.9% |
| Rhode Island | 1 | 2.9% |
| Texas | 1 | 2.9% |
| Wisconsin | 1 | 2.9% |
| West Virginia | 1 | 2.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| June 13, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| October 31, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| October 29, 2025 | Student loan | Getting a loan | Closed with explanation | consumerfinance.gov |
| October 24, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| October 14, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| October 3, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 4, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 25, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 11, 2025 | Student loan | Getting a loan | Closed with explanation | consumerfinance.gov |
| July 24, 2025 | Student loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 21, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| March 6, 2025 | Student loan | Getting a loan | Closed with explanation | consumerfinance.gov |
| January 20, 2025 | Student loan | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| December 14, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| November 25, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| November 19, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| November 7, 2024 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| October 2, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| October 1, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 4, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 27, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 7, 2024 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
Also on SpecStream
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.