Data / Consumer complaints / Rhode Island

Consumer complaints in Rhode Island: 33,712 to the CFPB in the last 3 years

Name: CFPB consumer complaints from Rhode Island
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Consumers in Rhode Island sent 33,712 complaints to the CFPB in the three years to November 6, 2026, and 43,159 since 2011. The largest group, 29,816, was about credit reporting or other personal consumer reports. Companies responded on time to 99.7% of them. A state's count follows its population, so the page compares counts and not rates.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Get credit reporting or other personal consumer reports in Rhode Island Watch complaints in Rhode Island Get the largest companies here

33,712Complaints, last 3 years
43,159Complaints, all years
430Companies
99.7%Responded on time
Nov 6, 2026Latest received

Products

Product	Complaints	Share
Credit reporting or other personal consumer reports	29,816	88.4%
Debt collection	1,502	4.5%
Credit card	792	2.3%
Checking or savings account	574	1.7%
Money transfer, virtual currency, or money service	288	0.9%
Mortgage	222	0.7%
Student loan	192	0.6%
Vehicle loan or lease	130	0.4%
Payday loan, title loan, personal loan, or advance loan	108	0.3%
Prepaid card	60	0.2%
Debt or credit management	28	0.1%

Companies with the most complaints from Rhode Island

Counts only: a company with more customers in the state draws more complaints.

Company	Complaints	Share
TransUnion Intermediate Holdings, Inc.	10,158	30.1%
Experian Information Solutions Inc.	9,613	28.5%
Equifax, Inc.	9,407	27.9%
Capital One Financial Corporation	254	0.8%
Bank of America, National Association	243	0.7%
Citizens Financial Group, Inc.	200	0.6%
Citibank, N.A.	178	0.5%
JPMorgan Chase & Co.	133	0.4%
CL Holdings LLC	120	0.4%
Block, Inc.	116	0.3%
Resurgent Capital Services L.P.	115	0.3%
Synchrony Financial	114	0.3%
Encore Capital Group Inc.	113	0.3%
Portfolio Recovery Associates, LLC	111	0.3%
Santander Holdings USA, Inc.	106	0.3%
MOHELA	99	0.3%
American Express Company	81	0.2%
I.C. System, Inc.	80	0.2%
TD Bank US Holding Company	80	0.2%
Wells Fargo & Company	77	0.2%
Bread Financial Holdings, Inc.	76	0.2%
CCS Financial Services, Inc.	64	0.2%
LexisNexis	62	0.2%
Early Warning Services, LLC	60	0.2%
CBC Companies, Inc.	59	0.2%
Paypal Holdings, Inc	59	0.2%
Nelnet, Inc.	56	0.2%
Goldman Sachs Bank USA	55	0.2%
Discover Bank	52	0.2%
Chime Financial Inc	48	0.1%
Affirm Holdings, Inc	47	0.1%
Barclays Bank Delaware	47	0.1%
Caine & Weiner Company, Inc.	41	0.1%
Ally Financial Inc.	35	0.1%
Shellpoint Partners, LLC	32	0.1%
Toyota Motor Credit Corporation	32	0.1%
Navy Federal Credit Union	28	0.1%
CLGF Holdco 1, LLC	27	0.1%
U.S. Bancorp	26	0.1%
Credit Acceptance Corporation	25	0.1%
Rhode Island Housing and Mortgage Finance Corporation	24	0.1%
Maximus Federal Services, Inc.	21	0.1%
Mr. Cooper Group Inc.	21	0.1%
Fidelity National Information Services, Inc. (FNIS)	20	0.1%
General Motors Financial Company, Inc.	20	0.1%
National Credit Adjusters, LLC	19	0.1%
Atlanticus Services Corporation	17	0.1%
NRA Group, LLC	17	0.1%
Rocket Mortgage, LLC	17	0.1%
Navient Solutions, LLC.	16	0.1%

Complaints by year

Year	Complaints
2026, to Nov 6	14,528
2025	12,915
2024	5,896
2023	2,188
2022	1,637
2021	1,042
2020	810
2019	630
2018	652
2017	626
2016	481
2015	521
2014	609
2013	344
2012	270
2011	10

Issues

Issue	Complaints	Share
Incorrect information on your report	17,793	52.8%
Improper use of your report	8,246	24.5%
Problem with a company's investigation into an existing problem	3,823	11.3%
Attempts to collect debt not owed	690	2%
Written notification about debt	367	1.1%
Managing an account	331	1%
Took or threatened to take negative or legal action	208	0.6%
Problem with a purchase shown on your statement	186	0.6%
Unable to get your credit report or credit score	164	0.5%
False statements or representation	150	0.4%
Trouble during payment process	130	0.4%
Dealing with your lender or servicer	108	0.3%
Problem with a lender or other company charging your account	108	0.3%
Other transaction problem	107	0.3%
Fees or interest	77	0.2%
Fraud or scam	69	0.2%
Other features, terms, or problems	69	0.2%
Problem with fraud alerts or security freezes	65	0.2%
Getting a credit card	64	0.2%
Communication tactics	55	0.2%
Closing an account	53	0.2%
Problem when making payments	52	0.2%
Credit monitoring or identity theft protection services	47	0.1%
Charged fees or interest you didn't expect	43	0.1%
Closing your account	43	0.1%

How companies responded

Company response	Complaints	Share
Closed with explanation	19,878	59%
Closed with non-monetary relief	12,019	35.7%
In progress	1,474	4.4%
Closed with monetary relief	292	0.9%
Untimely response	49	0.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Company	Product	Issue	Company response	Source
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 6, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Santander Holdings USA, Inc.	Mortgage	Trouble during payment process	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	TransUnion Intermediate Holdings, Inc.	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 5, 2026	Experian Information Solutions Inc.	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.