Data / Consumer complaints / NRA Group, LLC
NRA Group, LLC: 2,906 CFPB consumer complaints in the last 3 years
NRA Group, LLC drew 2,906 consumer complaints in the CFPB database in the three years to November 6, 2026, and 4,448 since 2013. The largest group, 2,337, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 1,068. The company responded on time to 99.9% of the complaints, and 2.2% closed with monetary or other relief.
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- 2,906Complaints, last 3 years
- 4,448Complaints, all years
- 99.9%Responded on time
- 2.2%Closed with relief
- 6Products
- Nov 6, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 1,221 |
| 2025 | 1,162 |
| 2024 | 489 |
| 2023 | 360 |
| 2022 | 208 |
| 2021 | 180 |
| 2020 | 137 |
| 2019 | 136 |
| 2018 | 117 |
| 2017 | 95 |
| 2016 | 56 |
| 2015 | 112 |
| 2014 | 137 |
| 2013 | 38 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 2,337 | 80.4% |
| Credit reporting or other personal consumer reports | 553 | 19% |
| Credit card | 5 | 0.2% |
| Debt or credit management | 5 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 5 | 0.2% |
| Vehicle loan or lease | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 1,068 | 36.8% |
| Written notification about debt | 449 | 15.5% |
| Took or threatened to take negative or legal action | 369 | 12.7% |
| Incorrect information on your report | 284 | 9.8% |
| False statements or representation | 268 | 9.2% |
| Problem with a company's investigation into an existing problem | 134 | 4.6% |
| Improper use of your report | 133 | 4.6% |
| Electronic communications | 101 | 3.5% |
| Communication tactics | 53 | 1.8% |
| Threatened to contact someone or share information improperly | 29 | 1% |
| Credit monitoring or identity theft protection services | 3 | 0.1% |
| Charged fees or interest you didn't expect | 2 | 0.1% |
| Charged upfront or unexpected fees | 2 | 0.1% |
| Confusing or misleading advertising or marketing | 1 | 0.1% |
| Getting a credit card | 1 | 0.1% |
| Loan payment wasn't credited to your account | 1 | 0.1% |
| Other features, terms, or problems | 1 | 0.1% |
| Problem with a company's investigation into an existing issue | 1 | 0.1% |
| Problem with a purchase shown on your statement | 1 | 0.1% |
| Problem with customer service | 1 | 0.1% |
| Problem with fraud alerts or security freezes | 1 | 0.1% |
| Problem with the payoff process at the end of the loan | 1 | 0.1% |
| Repossession | 1 | 0.1% |
| Unauthorized withdrawals or charges | 1 | 0.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 2,766 | 95.2% |
| In progress | 76 | 2.6% |
| Closed with non-monetary relief | 63 | 2.2% |
| Closed with monetary relief | 1 | 0.1% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 570 | 19.6% |
| Florida | 412 | 14.2% |
| Georgia | 269 | 9.3% |
| Pennsylvania | 237 | 8.2% |
| Ohio | 152 | 5.2% |
| Massachusetts | 116 | 4% |
| Maryland | 115 | 4% |
| New York | 112 | 3.9% |
| Louisiana | 99 | 3.4% |
| North Carolina | 75 | 2.6% |
| California | 65 | 2.2% |
| South Carolina | 64 | 2.2% |
| Tennessee | 53 | 1.8% |
| Alabama | 51 | 1.8% |
| Michigan | 46 | 1.6% |
| Illinois | 44 | 1.5% |
| Arizona | 41 | 1.4% |
| New Jersey | 40 | 1.4% |
| Delaware | 34 | 1.2% |
| Missouri | 28 | 1% |
| Indiana | 26 | 0.9% |
| Arkansas | 25 | 0.9% |
| Mississippi | 23 | 0.8% |
| Virginia | 23 | 0.8% |
| Oklahoma | 21 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | consumerfinance.gov |
| November 5, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| November 4, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Debt collection | Threatened to contact someone or share information improperly | In progress | consumerfinance.gov |
| November 4, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| November 3, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 3, 2026 | Debt collection | Took or threatened to take negative or legal action | In progress | consumerfinance.gov |
| November 3, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| November 3, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| November 3, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| November 2, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| November 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Debt collection | Communication tactics | In progress | consumerfinance.gov |
| November 2, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| November 1, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| October 31, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 28, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| October 28, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 28, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 28, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 28, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 27, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| October 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
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- Every company with Credit card complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Texas
- Consumer complaints in Florida
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.