Data / Consumer complaints / Wells Fargo & Company
Wells Fargo & Company: 56,149 CFPB consumer complaints in the last 3 years
Wells Fargo & Company drew 56,149 consumer complaints in the CFPB database in the three years to November 6, 2026, and 177,983 since 2011. The largest group, 24,450, was about checking or savings account, and the most common issue was “Managing an account” with 14,060. The company responded on time to 99.9% of the complaints, and 20.6% closed with monetary or other relief. The CFPB records the company as WELLS FARGO & COMPANY.
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- 56,149Complaints, last 3 years
- 177,983Complaints, all years
- 99.9%Responded on time
- 20.6%Closed with relief
- 11Products
- Nov 4, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 19,465 |
| 2025 | 19,468 |
| 2024 | 15,181 |
| 2023 | 20,722 |
| 2022 | 10,822 |
| 2021 | 9,066 |
| 2020 | 7,534 |
| 2019 | 7,423 |
| 2018 | 8,789 |
| 2017 | 9,064 |
| 2016 | 11,198 |
| 2015 | 9,281 |
| 2014 | 9,165 |
| 2013 | 11,123 |
| 2012 | 9,425 |
| 2011 | 257 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 24,450 | 43.5% |
| Credit reporting or other personal consumer reports | 9,377 | 16.7% |
| Credit card | 8,345 | 14.9% |
| Money transfer, virtual currency, or money service | 4,178 | 7.4% |
| Mortgage | 3,984 | 7.1% |
| Debt collection | 3,741 | 6.7% |
| Vehicle loan or lease | 1,576 | 2.8% |
| Payday loan, title loan, personal loan, or advance loan | 325 | 0.6% |
| Debt or credit management | 78 | 0.1% |
| Student loan | 52 | 0.1% |
| Prepaid card | 43 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 14,060 | 25% |
| Incorrect information on your report | 4,905 | 8.7% |
| Problem with a lender or other company charging your account | 3,724 | 6.6% |
| Improper use of your report | 3,257 | 5.8% |
| Problem with a purchase shown on your statement | 2,999 | 5.3% |
| Problem caused by your funds being low | 2,675 | 4.8% |
| Fraud or scam | 2,341 | 4.2% |
| Problem with a company's investigation into an existing problem | 2,131 | 3.8% |
| Closing an account | 2,021 | 3.6% |
| Opening an account | 1,845 | 3.3% |
| Trouble during payment process | 1,750 | 3.1% |
| Took or threatened to take negative or legal action | 1,641 | 2.9% |
| Struggling to pay mortgage | 1,293 | 2.3% |
| Attempts to collect debt not owed | 1,277 | 2.3% |
| Other features, terms, or problems | 1,169 | 2.1% |
| Getting a credit card | 1,064 | 1.9% |
| Other transaction problem | 797 | 1.4% |
| Fees or interest | 705 | 1.3% |
| Problem when making payments | 568 | 1% |
| Managing the loan or lease | 517 | 0.9% |
| Closing your account | 497 | 0.9% |
| Repossession | 453 | 0.8% |
| Applying for a mortgage or refinancing an existing mortgage | 447 | 0.8% |
| Written notification about debt | 419 | 0.7% |
| Closing on a mortgage | 332 | 0.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 43,772 | 78% |
| Closed with non-monetary relief | 6,697 | 11.9% |
| Closed with monetary relief | 4,875 | 8.7% |
| In progress | 805 | 1.4% |
States
| State | Complaints | Share |
|---|---|---|
| California | 10,519 | 18.7% |
| Florida | 6,817 | 12.1% |
| Texas | 5,929 | 10.6% |
| Georgia | 3,730 | 6.6% |
| New York | 2,488 | 4.4% |
| North Carolina | 2,207 | 3.9% |
| New Jersey | 2,185 | 3.9% |
| Pennsylvania | 2,007 | 3.6% |
| Arizona | 1,681 | 3% |
| Virginia | 1,491 | 2.7% |
| Maryland | 1,284 | 2.3% |
| Nevada | 1,192 | 2.1% |
| Illinois | 1,157 | 2.1% |
| South Carolina | 1,110 | 2% |
| Minnesota | 1,054 | 1.9% |
| Colorado | 1,014 | 1.8% |
| Alabama | 816 | 1.5% |
| Washington | 813 | 1.4% |
| Tennessee | 639 | 1.1% |
| Ohio | 596 | 1.1% |
| Michigan | 562 | 1% |
| Oregon | 562 | 1% |
| Connecticut | 522 | 0.9% |
| Massachusetts | 488 | 0.9% |
| Louisiana | 334 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 4, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| November 3, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 31, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit card | Other features, terms, or problems | Closed with monetary relief | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Checking or savings account | Managing an account | Closed with non-monetary relief | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Money transfer, virtual currency, or money service | Lost or stolen money order | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in California
- Consumer complaints in Florida
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.