Data / Consumer complaints / Wells Fargo & Company / Student loan
Wells Fargo & Company: 52 CFPB complaints about student loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Wells Fargo & Company drew 52 consumer complaints about student loan in the CFPB database in the three years to November 6, 2026, 0.1% of its 56,149 complaints in that time. The most common issue was “Dealing with your lender or servicer”. The company responded on time to 100.0% of them, and 5.8% closed with monetary or other relief.
The request: Watch Wells Fargo & Company: each new CFPB complaint about student loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 52Complaints, last 3 years
- 0.1%Share of the company's complaints
- 100.0%Responded on time
- 5.8%Closed with relief
- Sep 25, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 11 | 21.2% |
| 12 months to Nov 6, 2025 | 20 | 38.5% |
| 12 months to Nov 6, 2024 | 21 | 40.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Dealing with your lender or servicer | 36 | 69.2% |
| Struggling to repay your loan | 6 | 11.5% |
| Getting a loan | 3 | 5.8% |
| Improper use of your report | 2 | 3.8% |
| Incorrect information on your report | 2 | 3.8% |
| Credit monitoring or identity theft protection services | 1 | 1.9% |
| Issue where my lender is my school | 1 | 1.9% |
| Problem with a company's investigation into an existing problem | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 48 | 92.3% |
| Closed with non-monetary relief | 2 | 3.8% |
| Closed with monetary relief | 1 | 1.9% |
| In progress | 1 | 1.9% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| North Carolina | 8 | 15.4% |
| California | 7 | 13.5% |
| Pennsylvania | 5 | 9.6% |
| Texas | 4 | 7.7% |
| Iowa | 3 | 5.8% |
| New Jersey | 3 | 5.8% |
| Colorado | 2 | 3.8% |
| Kansas | 2 | 3.8% |
| Louisiana | 2 | 3.8% |
| Minnesota | 2 | 3.8% |
| South Carolina | 2 | 3.8% |
| Virginia | 2 | 3.8% |
| Alabama | 1 | 1.9% |
| Arizona | 1 | 1.9% |
| Florida | 1 | 1.9% |
| Georgia | 1 | 1.9% |
| Illinois | 1 | 1.9% |
| Michigan | 1 | 1.9% |
| Ohio | 1 | 1.9% |
| Oklahoma | 1 | 1.9% |
| Rhode Island | 1 | 1.9% |
| Wyoming | 1 | 1.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 25, 2026 | Student loan | Dealing with your lender or servicer | In progress | consumerfinance.gov |
| September 16, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| February 5, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Student loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 17, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| July 14, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| July 7, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| April 29, 2025 | Student loan | Getting a loan | Closed with explanation | consumerfinance.gov |
| March 14, 2025 | Student loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 6, 2025 | Student loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 5, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| February 11, 2025 | Student loan | Issue where my lender is my school | Closed with explanation | consumerfinance.gov |
| January 29, 2025 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| January 19, 2025 | Student loan | Struggling to repay your loan | Closed with explanation | consumerfinance.gov |
| January 16, 2025 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| January 14, 2025 | Student loan | Dealing with your lender or servicer | Closed with non-monetary relief | consumerfinance.gov |
| January 10, 2025 | Student loan | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Wells Fargo & Company complaints
- Every company with Student loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.