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Data / Consumer complaints / Wells Fargo & Company / Payday loan, title loan, personal loan, or advance loan

Wells Fargo & Company: 325 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Wells Fargo & Company drew 325 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.6% of its 56,149 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 100.0% of them, and 22.8% closed with monetary or other relief.

The request: Watch Wells Fargo & Company: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 325Complaints, last 3 years
  • 0.6%Share of the company's complaints
  • 100.0%Responded on time
  • 22.8%Closed with relief
  • Oct 26, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202612538.5%
12 months to Nov 6, 20259328.6%
12 months to Nov 6, 202410732.9%

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect6720.6%
Getting a line of credit4212.9%
Problem with the payoff process at the end of the loan4112.6%
Problem when making payments4012.3%
Getting the loan309.2%
Incorrect information on your report288.6%
Problem with additional add-on products or services216.5%
Struggling to pay your loan154.6%
Problem with a company's investigation into an existing problem61.8%
Improper use of your report41.2%
Problem with cash advance41.2%
Can't contact lender or servicer30.9%
Confusing or missing disclosures30.9%
Credit limit changed30.9%
Credit monitoring or identity theft protection services30.9%
Loan payment wasn't credited to your account30.9%
Confusing or misleading advertising or marketing20.6%
Issues with repayment20.6%
Problem with fraud alerts or security freezes20.6%
Vehicle was repossessed or sold the vehicle20.6%
Problems receiving the advance10.3%
Received a loan you didn't apply for10.3%
Unable to get your credit report or credit score10.3%
Unexpected fees10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation24876.3%
Closed with non-monetary relief3912%
Closed with monetary relief3510.8%
In progress30.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California6319.4%
Texas309.2%
Florida298.9%
Georgia298.9%
North Carolina195.8%
Arizona144.3%
New York113.4%
Colorado103.1%
Connecticut92.8%
Maryland92.8%
Minnesota92.8%
Washington92.8%
New Jersey82.5%
Pennsylvania82.5%
Illinois72.2%
Virginia72.2%
South Carolina61.8%
Indiana51.5%
Alabama30.9%
Idaho30.9%
Michigan30.9%
Nevada30.9%
Ohio30.9%
Arkansas20.6%
District of Columbia20.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanImproper use of your reportIn progressconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerIn progressconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerIn progressconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCredit limit changedClosed with explanationconsumerfinance.gov
October 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 28, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 20, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with non-monetary reliefconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with cash advanceClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
August 28, 2026Payday loan, title loan, personal loan, or advance loanCredit limit changedClosed with explanationconsumerfinance.gov
August 27, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with monetary reliefconsumerfinance.gov
August 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 21, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 12, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 28, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 25, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.