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Data / Consumer complaints / General Motors Financial Company, Inc.

General Motors Financial Company, Inc.: 4,638 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

General Motors Financial Company, Inc. drew 4,638 consumer complaints in the CFPB database in the three years to November 6, 2026, and 9,930 since 2012. The largest group, 2,588, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 1,187. The company responded on time to 100.0% of the complaints, and 11.6% closed with monetary or other relief.

The request: Watch General Motors Financial Company, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 4,638Complaints, last 3 years
  • 9,930Complaints, all years
  • 100.0%Responded on time
  • 11.6%Closed with relief
  • 9Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,525
20251,750
20241,217
2023864
2022766
2021830
2020703
2019548
2018703
2017359
2016215
2015169
2014171
201382
201228

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports2,58855.8%
Vehicle loan or lease1,29828%
Debt collection70015.1%
Credit card250.5%
Payday loan, title loan, personal loan, or advance loan100.2%
Checking or savings account60.1%
Money transfer, virtual currency, or money service60.1%
Debt or credit management40.1%
Mortgage10.1%

Issues

IssueComplaintsShare
Incorrect information on your report1,18725.6%
Improper use of your report1,14724.7%
Problem with a company's investigation into an existing problem4289.2%
Repossession3427.4%
Managing the loan or lease3297.1%
Attempts to collect debt not owed2745.9%
Took or threatened to take negative or legal action2415.2%
Problems at the end of the loan or lease1984.3%
Getting a loan or lease1603.4%
False statements or representation811.7%
Written notification about debt711.5%
Struggling to pay your loan651.4%
Communication tactics250.5%
Credit monitoring or identity theft protection services200.4%
Problem when making payments90.2%
Problem with fraud alerts or security freezes90.2%
Unable to get your credit report or credit score90.2%
Electronic communications50.1%
Getting a credit card40.1%
Other features, terms, or problems40.1%
Lost or stolen money order30.1%
Threatened to contact someone or share information improperly30.1%
Didn't provide services promised20.1%
Identity theft protection or other monitoring services20.1%
Opening an account20.1%

How the company responded

Company responseComplaintsShare
Closed with explanation4,07787.9%
Closed with non-monetary relief52411.3%
In progress230.5%
Closed with monetary relief140.3%

States

StateComplaintsShare
Texas71115.3%
Florida55712%
California3958.5%
Georgia3247%
Michigan2405.2%
New York2395.2%
Illinois2254.9%
Pennsylvania1793.9%
North Carolina1523.3%
Ohio1463.1%
New Jersey1262.7%
Louisiana1172.5%
South Carolina1062.3%
Maryland982.1%
Massachusetts791.7%
Virginia791.7%
Arizona781.7%
Mississippi651.4%
Indiana631.4%
Tennessee591.3%
Alabama561.2%
Connecticut501.1%
Missouri461%
Colorado420.9%
Nevada380.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 31, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 28, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 26, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 25, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 25, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 24, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 18, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.