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Data / Consumer complaints / General Motors Financial Company, Inc. / Vehicle loan or lease

General Motors Financial Company, Inc.: 1,298 CFPB complaints about vehicle loan or lease, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

General Motors Financial Company, Inc. drew 1,298 consumer complaints about vehicle loan or lease in the CFPB database in the three years to November 6, 2026, 28.0% of its 4,638 complaints in that time. The most common issue was “Repossession”. The company responded on time to 100.0% of them, and 6.3% closed with monetary or other relief.

The request: Watch General Motors Financial Company, Inc.: each new CFPB complaint about vehicle loan or lease by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 1,298Complaints, last 3 years
  • 28.0%Share of the company's complaints
  • 100.0%Responded on time
  • 6.3%Closed with relief
  • Oct 31, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202652140.1%
12 months to Nov 6, 202545835.3%
12 months to Nov 6, 202431924.6%

Issues

IssueComplaintsShare
Repossession34226.3%
Managing the loan or lease32925.3%
Problems at the end of the loan or lease19815.3%
Getting a loan or lease16012.3%
Incorrect information on your report1118.6%
Struggling to pay your loan644.9%
Problem with a company's investigation into an existing problem574.4%
Improper use of your report302.3%
Unable to get your credit report or credit score40.3%
Credit monitoring or identity theft protection services30.2%

How the company responded

Company responseComplaintsShare
Closed with explanation1,19992.4%
Closed with non-monetary relief725.5%
In progress171.3%
Closed with monetary relief100.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas15111.6%
Florida14611.2%
California1269.7%
Georgia896.9%
Michigan856.5%
New York755.8%
Illinois695.3%
Ohio473.6%
Pennsylvania473.6%
Louisiana362.8%
New Jersey362.8%
North Carolina292.2%
Maryland262%
Virginia262%
South Carolina241.8%
Indiana211.6%
Massachusetts191.5%
Mississippi191.5%
Arizona171.3%
Tennessee171.3%
Colorado161.2%
Connecticut161.2%
Alabama151.2%
Missouri151.2%
Arkansas110.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 28, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 26, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 25, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 25, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 24, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Vehicle loan or leaseStruggling to pay your loanIn progressconsumerfinance.gov
October 22, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 22, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 21, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 20, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 19, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 19, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 18, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 18, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 17, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 17, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 16, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 15, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
October 14, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.