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Data / Consumer complaints / PNC Bank N.A. / Payday loan, title loan, personal loan, or advance loan

PNC Bank N.A.: 118 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

PNC Bank N.A. drew 118 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 1.3% of its 9,419 complaints in that time. The most common issue was “Getting a line of credit”. The company responded on time to 100.0% of them, and 2.5% closed with monetary or other relief.

The request: Watch PNC Bank N.A.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 118Complaints, last 3 years
  • 1.3%Share of the company's complaints
  • 100.0%Responded on time
  • 2.5%Closed with relief
  • Nov 2, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263630.5%
12 months to Nov 6, 20254336.4%
12 months to Nov 6, 20243933.1%

Issues

IssueComplaintsShare
Getting a line of credit3428.8%
Getting the loan2420.3%
Charged fees or interest you didn't expect119.3%
Problem when making payments119.3%
Problem with the payoff process at the end of the loan75.9%
Problem with additional add-on products or services65.1%
Incorrect information on your report54.2%
Struggling to pay your loan43.4%
Loan payment wasn't credited to your account32.5%
Problem with a company's investigation into an existing problem32.5%
Confusing or missing disclosures21.7%
Problems receiving the advance21.7%
Received a loan you didn't apply for21.7%
Confusing or misleading advertising or marketing10.8%
Credit limit changed10.8%
Issues with repayment10.8%
Vehicle was repossessed or sold the vehicle10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation10992.4%
In progress65.1%
Closed with monetary relief21.7%
Closed with non-monetary relief10.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas1815.3%
Pennsylvania1210.2%
Florida108.5%
Ohio108.5%
New Jersey86.8%
California75.9%
Missouri65.1%
Georgia54.2%
Maryland54.2%
North Carolina54.2%
Illinois43.4%
Michigan43.4%
Delaware32.5%
Kentucky32.5%
Arizona21.7%
District of Columbia21.7%
New Mexico21.7%
New York21.7%
Virginia21.7%
Alaska10.8%
Connecticut10.8%
Indiana10.8%
Kansas10.8%
Louisiana10.8%
South Carolina10.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 1, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
September 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
August 20, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
August 20, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 29, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 27, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 16, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 9, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
July 1, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
June 25, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 8, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
May 21, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
May 12, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
May 10, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
April 20, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
April 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
March 18, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
March 17, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
March 10, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
January 29, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.