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Data / Consumer complaints / Regions Financial Corporation

Regions Financial Corporation: 3,220 CFPB consumer complaints in the last 3 years

Regions Financial Corporation drew 3,220 consumer complaints in the CFPB database in the three years to November 6, 2026, and 10,384 since 2011. The largest group, 1,697, was about checking or savings account, and the most common issue was “Managing an account” with 896. The company responded on time to 99.9% of the complaints, and 20.6% closed with monetary or other relief. The CFPB records the company as REGIONS FINANCIAL CORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Florida
  • 3,220Complaints, last 3 years
  • 10,384Complaints, all years
  • 99.9%Responded on time
  • 20.6%Closed with relief
  • 10Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,101
20251,113
2024880
2023868
2022810
2021695
2020618
2019596
2018548
2017568
2016506
2015608
2014507
2013522
2012435
20119

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account1,69752.7%
Credit reporting or other personal consumer reports49015.2%
Mortgage2447.6%
Debt collection1976.1%
Credit card1946%
Payday loan, title loan, personal loan, or advance loan1665.2%
Money transfer, virtual currency, or money service1223.8%
Prepaid card912.8%
Vehicle loan or lease180.6%
Debt or credit management10.1%

Issues

IssueComplaintsShare
Managing an account89627.8%
Incorrect information on your report3129.7%
Problem caused by your funds being low3129.7%
Problem with a lender or other company charging your account2026.3%
Closing an account1514.7%
Trouble during payment process1374.3%
Improper use of your report1354.2%
Opening an account1203.7%
Problem with a company's investigation into an existing problem1123.5%
Attempts to collect debt not owed732.3%
Took or threatened to take negative or legal action662%
Fraud or scam581.8%
Problem when making payments541.7%
Problem with a purchase shown on your statement441.4%
Problem with a purchase or transfer431.3%
Charged fees or interest you didn't expect421.3%
Applying for a mortgage or refinancing an existing mortgage351.1%
Unexpected or other fees311%
Struggling to pay mortgage290.9%
Getting a credit card240.7%
Written notification about debt240.7%
Other features, terms, or problems230.7%
Closing on a mortgage210.7%
False statements or representation210.7%
Getting the loan210.7%

How the company responded

Company responseComplaintsShare
Closed with explanation2,49177.4%
Closed with monetary relief41913%
Closed with non-monetary relief2457.6%
In progress652%

States

StateComplaintsShare
Florida64520%
Texas40212.5%
Georgia37711.7%
Tennessee36311.3%
Alabama2748.5%
Louisiana1655.1%
Mississippi1615%
Missouri902.8%
Arkansas892.8%
Illinois832.6%
California762.4%
North Carolina682.1%
Indiana642%
South Carolina561.7%
New York280.9%
Arizona260.8%
Michigan230.7%
Kentucky220.7%
Pennsylvania210.7%
Ohio190.6%
Virginia190.6%
New Jersey160.5%
Maryland150.5%
Massachusetts120.4%
Nevada120.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 27, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 24, 2026Checking or savings accountProblem caused by your funds being lowIn progressconsumerfinance.gov
October 24, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountProblem caused by your funds being lowIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 22, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 22, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 22, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 21, 2026MortgageIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026MortgageIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardUnexpected or other feesIn progressconsumerfinance.gov
October 21, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 19, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 19, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 18, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 18, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 18, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.