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Data / Consumer complaints / Regions Financial Corporation / Money transfer, virtual currency, or money service

Regions Financial Corporation: 122 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Regions Financial Corporation drew 122 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 3.8% of its 3,220 complaints in that time. The most common issue was “Fraud or scam”. The company responded on time to 100.0% of them, and 19.7% closed with monetary or other relief.

The request: Watch Regions Financial Corporation: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 122Complaints, last 3 years
  • 3.8%Share of the company's complaints
  • 100.0%Responded on time
  • 19.7%Closed with relief
  • Oct 18, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264335.2%
12 months to Nov 6, 20254536.9%
12 months to Nov 6, 20243427.9%

Issues

IssueComplaintsShare
Fraud or scam5847.5%
Other transaction problem2117.2%
Problem with customer service119%
Money was not available when promised86.6%
Unauthorized transactions or other transaction problem86.6%
Other service problem32.5%
Wrong amount charged or received32.5%
Confusing or missing disclosures21.6%
Managing, opening, or closing your mobile wallet account21.6%
Trouble accessing funds in your mobile or digital wallet21.6%
Unexpected or other fees21.6%
Confusing or misleading advertising or marketing10.8%
Overdraft, savings, or rewards features10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation9779.5%
Closed with monetary relief1310.7%
Closed with non-monetary relief119%
In progress10.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida2722.1%
Tennessee1613.1%
Georgia1512.3%
Alabama1310.7%
Louisiana86.6%
Texas86.6%
Arkansas75.7%
Missouri54.1%
Mississippi54.1%
Indiana43.3%
North Carolina32.5%
Ohio21.6%
Arizona10.8%
California10.8%
Colorado10.8%
Illinois10.8%
Kentucky10.8%
New York10.8%
Oregon10.8%
South Carolina10.8%
Washington10.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 18, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 15, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 13, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletIn progressconsumerfinance.gov
September 30, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 30, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
September 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 7, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 3, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
August 31, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 29, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 25, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with non-monetary reliefconsumerfinance.gov
August 11, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov
August 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 27, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
July 26, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 23, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with monetary reliefconsumerfinance.gov
July 13, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with monetary reliefconsumerfinance.gov
July 9, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 15, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
June 8, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 6, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 8, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
April 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.