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Data / Consumer complaints / OneMain Finance Corporation

OneMain Finance Corporation: 9,570 CFPB consumer complaints in the last 3 years

OneMain Finance Corporation drew 9,570 consumer complaints in the CFPB database in the three years to November 6, 2026, and 12,946 since 2020. The largest group, 4,495, was about credit reporting or other personal consumer reports, and the most common issue was “Improper use of your report” with 2,273. The company responded on time to 99.9% of the complaints, and 7.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
  • 9,570Complaints, last 3 years
  • 12,946Complaints, all years
  • 99.9%Responded on time
  • 7.3%Closed with relief
  • 11Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 63,262
20253,423
20242,625
20231,521
2022971
2021815
2020329

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports4,49547%
Payday loan, title loan, personal loan, or advance loan2,27823.8%
Debt collection1,84119.2%
Credit card4424.6%
Vehicle loan or lease4354.5%
Debt or credit management320.3%
Mortgage190.2%
Checking or savings account160.2%
Money transfer, virtual currency, or money service90.1%
Prepaid card20.1%
Student loan10.1%

Issues

IssueComplaintsShare
Improper use of your report2,27323.8%
Incorrect information on your report1,85519.4%
Problem with a company's investigation into an existing problem6176.4%
Attempts to collect debt not owed6096.4%
Took or threatened to take negative or legal action5756%
Charged fees or interest you didn't expect5345.6%
Struggling to pay your loan4374.6%
Problem with additional add-on products or services2782.9%
False statements or representation2232.3%
Problem when making payments2192.3%
Communication tactics2142.2%
Getting the loan1751.8%
Managing the loan or lease1671.7%
Written notification about debt1631.7%
Problem with the payoff process at the end of the loan1441.5%
Problem with a purchase shown on your statement911%
Repossession840.9%
Getting a credit card800.8%
Getting a line of credit730.8%
Credit monitoring or identity theft protection services590.6%
Getting a loan or lease580.6%
Vehicle was repossessed or sold the vehicle480.5%
Problems at the end of the loan or lease470.5%
Other features, terms, or problems460.5%
Fees or interest400.4%

How the company responded

Company responseComplaintsShare
Closed with explanation8,68390.7%
Closed with non-monetary relief5996.3%
In progress1882%
Closed with monetary relief1001%

States

StateComplaintsShare
Texas96210.1%
Florida9489.9%
California8919.3%
Georgia8889.3%
Illinois4815%
Pennsylvania4755%
North Carolina4734.9%
South Carolina3593.8%
New York3533.7%
Virginia2822.9%
New Jersey2792.9%
Maryland2742.9%
Ohio2502.6%
Alabama2442.5%
Arizona2352.5%
Tennessee2312.4%
Michigan2142.2%
Louisiana1721.8%
Mississippi1721.8%
Indiana1611.7%
Missouri1361.4%
Nevada1061.1%
Colorado961%
Washington890.9%
Kentucky860.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 4, 2026Credit cardStruggling to pay your billIn progressconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 4, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
November 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
November 3, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionCommunication tacticsIn progressconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 31, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 31, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
October 31, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 28, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
October 28, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 28, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 27, 2026Credit cardOther features, terms, or problemsClosed with non-monetary reliefconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Credit cardStruggling to pay your billIn progressconsumerfinance.gov
October 26, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 26, 2026Debt collectionCommunication tacticsClosed with non-monetary reliefconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 25, 2026Credit cardIncorrect information on your reportIn progressconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.