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Data / Consumer complaints / OneMain Finance Corporation / Debt or credit management

OneMain Finance Corporation: 32 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

OneMain Finance Corporation drew 32 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 0.3% of its 9,570 complaints in that time. The most common issue was “Confusing or missing disclosures”. The company responded on time to 100.0% of them, and 6.2% closed with monetary or other relief.

The request: Watch OneMain Finance Corporation: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 32Complaints, last 3 years
  • 0.3%Share of the company's complaints
  • 100.0%Responded on time
  • 6.2%Closed with relief
  • Sep 16, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261237.5%
12 months to Nov 6, 20251340.6%
12 months to Nov 6, 2024721.9%

Issues

IssueComplaintsShare
Confusing or missing disclosures928.1%
Didn't provide services promised928.1%
Charged upfront or unexpected fees515.6%
Confusing or misleading advertising or marketing515.6%
Problem with customer service39.4%
Unauthorized withdrawals or charges13.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3093.8%
Closed with non-monetary relief26.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Indiana39.4%
Kentucky39.4%
New York39.4%
Pennsylvania39.4%
California26.2%
Florida26.2%
Georgia26.2%
New Jersey26.2%
Texas26.2%
Alabama13.1%
Idaho13.1%
Illinois13.1%
Maryland13.1%
Michigan13.1%
Mississippi13.1%
North Carolina13.1%
South Carolina13.1%
Tennessee13.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 16, 2026Debt or credit managementDidn't provide services promisedClosed with non-monetary reliefconsumerfinance.gov
August 19, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 11, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
June 12, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
June 3, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
May 24, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
May 19, 2026Debt or credit managementProblem with customer serviceClosed with non-monetary reliefconsumerfinance.gov
April 1, 2026Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 12, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
December 12, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
November 18, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
November 7, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 19, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 18, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
July 11, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 25, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 14, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 11, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
April 10, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 4, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
March 20, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
February 16, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
January 15, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
December 26, 2024Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
November 12, 2024Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.