Data / Consumer complaints / OneMain Finance Corporation / Credit reporting or other personal consumer reports

OneMain Finance Corporation: 4,495 CFPB complaints about credit reporting or other personal consumer reports, last 3 years

Name: CFPB complaints about Credit reporting or other personal consumer reports against OneMain Finance Corporation
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

OneMain Finance Corporation drew 4,495 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 47.0% of its 9,570 complaints in that time. The most common issue was “Improper use of your report”. The company responded on time to 100.0% of them, and 7.9% closed with monetary or other relief.

The request: Watch OneMain Finance Corporation: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.

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4,495Complaints, last 3 years
47.0%Share of the company's complaints
100.0%Responded on time
7.9%Closed with relief
Nov 4, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

Period	Complaints	Share
12 months to Nov 6, 2026	1,661	37%
12 months to Nov 6, 2025	1,663	37%
12 months to Nov 6, 2024	1,171	26.1%

Issues

Issue	Complaints	Share
Improper use of your report	2,209	49.1%
Incorrect information on your report	1,666	37.1%
Problem with a company's investigation into an existing problem	547	12.2%
Credit monitoring or identity theft protection services	46	1%
Problem with fraud alerts or security freezes	13	0.3%
Unable to get your credit report or credit score	10	0.2%
Identity theft protection or other monitoring services	2	0.1%
Problem with a company's investigation into an existing issue	2	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	4,088	90.9%
Closed with non-monetary relief	346	7.7%
In progress	52	1.2%
Closed with monetary relief	9	0.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

State	Complaints	Share
Georgia	506	11.3%
Texas	494	11%
Florida	468	10.4%
California	432	9.6%
Illinois	268	6%
North Carolina	214	4.8%
Pennsylvania	203	4.5%
New York	194	4.3%
Maryland	139	3.1%
New Jersey	137	3%
South Carolina	135	3%
Alabama	127	2.8%
Virginia	113	2.5%
Michigan	108	2.4%
Tennessee	94	2.1%
Ohio	91	2%
Mississippi	90	2%
Arizona	85	1.9%
Louisiana	82	1.8%
Indiana	67	1.5%
Nevada	53	1.2%
Missouri	44	1%
Kentucky	36	0.8%
Colorado	35	0.8%
Wisconsin	34	0.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 4, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
November 4, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
November 4, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with non-monetary relief	consumerfinance.gov
November 4, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with non-monetary relief	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with non-monetary relief	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 30, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	In progress	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	In progress	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Improper use of your report	In progress	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 25, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 25, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.