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Data / Consumer complaints / SoFi Technologies, Inc.

SoFi Technologies, Inc.: 7,727 CFPB consumer complaints in the last 3 years

SoFi Technologies, Inc. drew 7,727 consumer complaints in the CFPB database in the three years to November 6, 2026, and 7,727 since 2024. The largest group, 5,187, was about checking or savings account, and the most common issue was “Managing an account” with 3,309. The company responded on time to 99.9% of the complaints, and 7.8% closed with monetary or other relief. The CFPB records the company as SOFI TECHNOLOGIES, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in California
  • 7,727Complaints, last 3 years
  • 7,727Complaints, all years
  • 99.9%Responded on time
  • 7.8%Closed with relief
  • 11Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 63,103
20252,915
20241,709

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account5,18767.1%
Payday loan, title loan, personal loan, or advance loan5587.2%
Money transfer, virtual currency, or money service4876.3%
Credit reporting or other personal consumer reports4575.9%
Credit card4135.3%
Student loan3314.3%
Debt collection1592.1%
Mortgage1091.4%
Prepaid card150.2%
Debt or credit management80.1%
Vehicle loan or lease30.1%

Issues

IssueComplaintsShare
Managing an account3,30942.8%
Problem with a lender or other company charging your account80910.5%
Closing an account7319.5%
Incorrect information on your report2503.2%
Opening an account2393.1%
Dealing with your lender or servicer2262.9%
Fraud or scam1932.5%
Problem with a purchase shown on your statement1812.3%
Getting the loan1481.9%
Problem with a company's investigation into an existing problem1451.9%
Improper use of your report1441.9%
Other transaction problem1131.5%
Problem when making payments971.3%
Problem caused by your funds being low821.1%
Struggling to pay your loan700.9%
Fees or interest660.9%
Attempts to collect debt not owed640.8%
Unauthorized transactions or other transaction problem630.8%
Charged fees or interest you didn't expect540.7%
Struggling to repay your loan480.6%
Other features, terms, or problems460.6%
Problem with additional add-on products or services460.6%
Getting a line of credit440.6%
Problem with the payoff process at the end of the loan440.6%
Applying for a mortgage or refinancing an existing mortgage430.6%

How the company responded

Company responseComplaintsShare
Closed with explanation7,08691.7%
Closed with monetary relief5196.7%
Closed with non-monetary relief821.1%
In progress400.5%

States

StateComplaintsShare
California1,15114.9%
Texas7679.9%
Florida6378.2%
New York4996.5%
Georgia3704.8%
Illinois3254.2%
Pennsylvania2803.6%
New Jersey2503.2%
North Carolina2212.9%
Ohio2182.8%
Virginia1842.4%
Michigan1822.4%
Arizona1662.1%
Colorado1592.1%
Washington1552%
Maryland1522%
Massachusetts1461.9%
Tennessee1311.7%
Indiana1221.6%
South Carolina1131.5%
Nevada1111.4%
Minnesota1011.3%
Missouri1011.3%
Louisiana931.2%
Alabama871.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 1, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 31, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 30, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 30, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 28, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 26, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 25, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 25, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
October 24, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
October 24, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 24, 2026Student loanDealing with your lender or servicerIn progressconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 24, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 23, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.