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Data / Consumer complaints / M&T Bank Corporation

M&T Bank Corporation: 3,433 CFPB consumer complaints in the last 3 years

M&T Bank Corporation drew 3,433 consumer complaints in the CFPB database in the three years to November 6, 2026, and 10,508 since 2011. The largest group, 1,184, was about checking or savings account, and the most common issue was “Managing an account” with 735. The company responded on time to 99.9% of the complaints, and 16.6% closed with monetary or other relief. The CFPB records the company as M&T BANK CORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in New York
  • 3,433Complaints, last 3 years
  • 10,508Complaints, all years
  • 99.9%Responded on time
  • 16.6%Closed with relief
  • 10Products
  • Nov 1, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,254
20251,142
2024904
2023822
2022736
2021541
2020513
2019543
2018505
2017578
2016668
2015602
2014679
2013550
2012446
201125

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account1,18434.5%
Mortgage1,11932.6%
Credit reporting or other personal consumer reports57216.7%
Vehicle loan or lease1604.7%
Credit card1303.8%
Debt collection1283.7%
Money transfer, virtual currency, or money service822.4%
Payday loan, title loan, personal loan, or advance loan471.4%
Debt or credit management90.3%
Prepaid card20.1%

Issues

IssueComplaintsShare
Managing an account73521.4%
Trouble during payment process57916.9%
Incorrect information on your report37010.8%
Struggling to pay mortgage34910.2%
Improper use of your report1624.7%
Closing an account1504.4%
Problem with a company's investigation into an existing problem1343.9%
Opening an account1133.3%
Problem with a lender or other company charging your account1113.2%
Managing the loan or lease862.5%
Closing on a mortgage672%
Problem caused by your funds being low661.9%
Attempts to collect debt not owed541.6%
Applying for a mortgage or refinancing an existing mortgage491.4%
Problem with a purchase shown on your statement471.4%
Fraud or scam361%
Problems at the end of the loan or lease331%
Took or threatened to take negative or legal action310.9%
Problem when making payments250.7%
Other transaction problem230.7%
False statements or representation190.6%
Getting a credit card180.5%
Repossession180.5%
Written notification about debt170.5%
Other features, terms, or problems160.5%

How the company responded

Company responseComplaintsShare
Closed with explanation2,85583.2%
Closed with monetary relief3179.2%
Closed with non-monetary relief2527.3%
In progress90.3%

States

StateComplaintsShare
New York58917.2%
Maryland41612.1%
Pennsylvania3109%
Texas2366.9%
Florida2025.9%
Connecticut1905.5%
New Jersey1775.2%
California1384%
Georgia1263.7%
Massachusetts1233.6%
Virginia962.8%
Delaware812.4%
Illinois672%
North Carolina571.7%
Arizona511.5%
Colorado441.3%
South Carolina401.2%
Ohio391.1%
Louisiana351%
Michigan341%
Alabama280.8%
Tennessee280.8%
New Hampshire260.8%
Oregon220.6%
Indiana210.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 31, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 31, 2026Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
October 31, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
October 27, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 26, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 25, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 24, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 23, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 22, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 21, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 19, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 18, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.