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Data / Consumer complaints / M&T Bank Corporation / Money transfer, virtual currency, or money service

M&T Bank Corporation: 82 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

M&T Bank Corporation drew 82 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 2.4% of its 3,433 complaints in that time. The most common issue was “Fraud or scam”. The company responded on time to 100.0% of them, and 19.5% closed with monetary or other relief.

The request: Watch M&T Bank Corporation: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 82Complaints, last 3 years
  • 2.4%Share of the company's complaints
  • 100.0%Responded on time
  • 19.5%Closed with relief
  • Oct 22, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262834.1%
12 months to Nov 6, 20253137.8%
12 months to Nov 6, 20242328%

Issues

IssueComplaintsShare
Fraud or scam3643.9%
Other transaction problem2328%
Problem with customer service67.3%
Money was not available when promised44.9%
Unauthorized transactions or other transaction problem44.9%
Confusing or missing disclosures22.4%
Lost or stolen money order22.4%
Managing, opening, or closing your mobile wallet account22.4%
Trouble accessing funds in your mobile or digital wallet22.4%
Wrong amount charged or received11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation6680.5%
Closed with monetary relief1012.2%
Closed with non-monetary relief67.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New York2226.8%
Pennsylvania1518.3%
Maryland1113.4%
Connecticut89.8%
Delaware44.9%
Florida33.7%
Virginia33.7%
Ohio22.4%
Texas22.4%
California11.2%
Colorado11.2%
District of Columbia11.2%
Hawaii11.2%
Iowa11.2%
Massachusetts11.2%
New Jersey11.2%
Oregon11.2%
Vermont11.2%
Washington11.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with non-monetary reliefconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 8, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedClosed with explanationconsumerfinance.gov
September 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 13, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 27, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 9, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with monetary reliefconsumerfinance.gov
July 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 2, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 23, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with non-monetary reliefconsumerfinance.gov
June 10, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 19, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 12, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 18, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
April 3, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with non-monetary reliefconsumerfinance.gov
April 1, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderClosed with monetary reliefconsumerfinance.gov
March 31, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 10, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
March 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
February 19, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 9, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 28, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
January 10, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.