Data / Consumer complaints / M&T Bank Corporation / Payday loan, title loan, personal loan, or advance loan
M&T Bank Corporation: 47 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
M&T Bank Corporation drew 47 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 1.4% of its 3,433 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 100.0% of them, and 17.0% closed with monetary or other relief.
The request: Watch M&T Bank Corporation: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 47Complaints, last 3 years
- 1.4%Share of the company's complaints
- 100.0%Responded on time
- 17.0%Closed with relief
- Sep 20, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 12 | 25.5% |
| 12 months to Nov 6, 2025 | 16 | 34% |
| 12 months to Nov 6, 2024 | 19 | 40.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Problem when making payments | 14 | 29.8% |
| Charged fees or interest you didn't expect | 7 | 14.9% |
| Problem with the payoff process at the end of the loan | 7 | 14.9% |
| Getting a line of credit | 4 | 8.5% |
| Struggling to pay your loan | 4 | 8.5% |
| Getting the loan | 3 | 6.4% |
| Problem with a company's investigation into an existing problem | 2 | 4.3% |
| Problem with additional add-on products or services | 2 | 4.3% |
| Can't contact lender or servicer | 1 | 2.1% |
| Improper use of your report | 1 | 2.1% |
| Incorrect information on your report | 1 | 2.1% |
| Loan payment wasn't credited to your account | 1 | 2.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 39 | 83% |
| Closed with monetary relief | 4 | 8.5% |
| Closed with non-monetary relief | 4 | 8.5% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| New York | 9 | 19.1% |
| Maryland | 5 | 10.6% |
| Delaware | 3 | 6.4% |
| Massachusetts | 3 | 6.4% |
| Pennsylvania | 3 | 6.4% |
| Texas | 3 | 6.4% |
| California | 2 | 4.3% |
| Florida | 2 | 4.3% |
| Missouri | 2 | 4.3% |
| North Carolina | 2 | 4.3% |
| New Jersey | 2 | 4.3% |
| Virginia | 2 | 4.3% |
| Arizona | 1 | 2.1% |
| Colorado | 1 | 2.1% |
| Illinois | 1 | 2.1% |
| New Hampshire | 1 | 2.1% |
| South Carolina | 1 | 2.1% |
| South Dakota | 1 | 2.1% |
| Tennessee | 1 | 2.1% |
| Utah | 1 | 2.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| February 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| January 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| December 23, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| December 7, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| November 27, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| November 2, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 10, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 29, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 12, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| August 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| April 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| April 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 14, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 11, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| April 9, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 7, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 30, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| March 18, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All M&T Bank Corporation complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.