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Data / Consumer complaints / Webster Bank, National Association

Webster Bank, National Association: 679 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Webster Bank, National Association drew 679 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,660 since 2012. The largest group, 551, was about checking or savings account, and the most common issue was “Managing an account” with 391. The company responded on time to 99.9% of the complaints, and 6.2% closed with monetary or other relief. The CFPB records the company as WEBSTER BANK, NATIONAL ASSOCIATION.

The request: Watch Webster Bank, National Association: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 679Complaints, last 3 years
  • 1,660Complaints, all years
  • 99.9%Responded on time
  • 6.2%Closed with relief
  • 9Products
  • Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6219
2025180
2024245
2023191
2022141
202162
202084
201965
201892
2017107
201692
201563
201444
201343
201232

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account39157.6%
Closing an account8212.1%
Problem with a lender or other company charging your account416%
Trouble during payment process243.5%
Other transaction problem202.9%
Opening an account192.8%
Problem caused by your funds being low172.5%
Took or threatened to take negative or legal action131.9%
Incorrect information on your report91.3%
Fraud or scam71%
Money was not available when promised71%
Closing on a mortgage60.9%
Struggling to pay mortgage60.9%
Applying for a mortgage or refinancing an existing mortgage50.7%
Problem with a company's investigation into an existing problem40.6%
Confusing or missing disclosures30.4%
Getting a line of credit30.4%
Problem with a purchase or transfer20.3%
Unexpected or other fees20.3%
Advertising and marketing, including promotional offers10.1%
Attempts to collect debt not owed10.1%
False statements or representation10.1%
Getting a credit card10.1%
Improper use of your report10.1%
Lost or stolen money order10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation63693.7%
Closed with monetary relief426.2%
In progress10.1%

States

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 22, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 21, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 14, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 7, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 1, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 19, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 20, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 18, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 18, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 14, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 14, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 11, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 7, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.