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Data / Consumer complaints / TD Bank US Holding Company / Credit card

TD Bank US Holding Company: 3,645 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

TD Bank US Holding Company drew 3,645 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 23.7% of its 15,404 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 100.0% of them, and 36.2% closed with monetary or other relief.

The request: Watch TD Bank US Holding Company: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 3,645Complaints, last 3 years
  • 23.7%Share of the company's complaints
  • 100.0%Responded on time
  • 36.2%Closed with relief
  • Oct 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261,43939.5%
12 months to Nov 6, 20251,16231.9%
12 months to Nov 6, 20241,04428.6%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement96326.4%
Getting a credit card44512.2%
Problem when making payments43011.8%
Incorrect information on your report37210.2%
Fees or interest3579.8%
Other features, terms, or problems3499.6%
Closing your account1875.1%
Problem with a company's investigation into an existing problem1804.9%
Trouble using your card1614.4%
Struggling to pay your bill832.3%
Advertising and marketing, including promotional offers651.8%
Improper use of your report340.9%
Credit monitoring or identity theft protection services110.3%
Problem with fraud alerts or security freezes70.2%
Unable to get your credit report or credit score10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2,28562.7%
Closed with monetary relief76220.9%
Closed with non-monetary relief55915.3%
In progress391.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New York52414.4%
California48313.3%
Florida3399.3%
New Jersey2928%
Pennsylvania2135.8%
Texas2025.5%
Massachusetts1353.7%
Illinois1293.5%
Maryland1042.9%
North Carolina872.4%
Virginia852.3%
Georgia782.1%
Michigan722%
Ohio711.9%
Arizona661.8%
Connecticut571.6%
Minnesota521.4%
Washington461.3%
Nevada441.2%
Missouri401.1%
Colorado381%
South Carolina371%
Tennessee340.9%
New Hampshire330.9%
Louisiana310.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 26, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 24, 2026Credit cardProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
October 24, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 23, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 23, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementClosed with non-monetary reliefconsumerfinance.gov
October 22, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 21, 2026Credit cardProblem with a purchase shown on your statementClosed with monetary reliefconsumerfinance.gov
October 21, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
October 21, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
October 21, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardAdvertising and marketing, including promotional offersIn progressconsumerfinance.gov
October 20, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardFees or interestClosed with non-monetary reliefconsumerfinance.gov
October 20, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 20, 2026Credit cardFees or interestClosed with monetary reliefconsumerfinance.gov
October 20, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.