Data / Consumer complaints / TD Bank US Holding Company / Payday loan, title loan, personal loan, or advance loan
TD Bank US Holding Company: 117 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
TD Bank US Holding Company drew 117 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.8% of its 15,404 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 100.0% of them, and 35.9% closed with monetary or other relief.
The request: Watch TD Bank US Holding Company: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 117Complaints, last 3 years
- 0.8%Share of the company's complaints
- 100.0%Responded on time
- 35.9%Closed with relief
- Oct 19, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 32 | 27.4% |
| 12 months to Nov 6, 2025 | 27 | 23.1% |
| 12 months to Nov 6, 2024 | 58 | 49.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 27 | 23.1% |
| Getting a line of credit | 18 | 15.4% |
| Problem when making payments | 18 | 15.4% |
| Getting the loan | 16 | 13.7% |
| Problem with the payoff process at the end of the loan | 16 | 13.7% |
| Problem with additional add-on products or services | 7 | 6% |
| Incorrect information on your report | 3 | 2.6% |
| Problem with a company's investigation into an existing problem | 3 | 2.6% |
| Struggling to pay your loan | 3 | 2.6% |
| Credit monitoring or identity theft protection services | 2 | 1.7% |
| Can't contact lender or servicer | 1 | 0.9% |
| Improper use of your report | 1 | 0.9% |
| Vehicle was repossessed or sold the vehicle | 1 | 0.9% |
| Was approved for a loan, but didn't receive the money | 1 | 0.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 74 | 63.2% |
| Closed with monetary relief | 26 | 22.2% |
| Closed with non-monetary relief | 16 | 13.7% |
| In progress | 1 | 0.9% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| New York | 24 | 20.5% |
| Florida | 13 | 11.1% |
| New Jersey | 11 | 9.4% |
| Massachusetts | 7 | 6% |
| California | 6 | 5.1% |
| Georgia | 6 | 5.1% |
| Pennsylvania | 6 | 5.1% |
| Texas | 6 | 5.1% |
| Maryland | 3 | 2.6% |
| South Carolina | 3 | 2.6% |
| Connecticut | 2 | 1.7% |
| District of Columbia | 2 | 1.7% |
| Illinois | 2 | 1.7% |
| Louisiana | 2 | 1.7% |
| Minnesota | 2 | 1.7% |
| Missouri | 2 | 1.7% |
| New Hampshire | 2 | 1.7% |
| Ohio | 2 | 1.7% |
| Oregon | 2 | 1.7% |
| Tennessee | 2 | 1.7% |
| Alabama | 1 | 0.9% |
| Delaware | 1 | 0.9% |
| Indiana | 1 | 0.9% |
| Kentucky | 1 | 0.9% |
| Michigan | 1 | 0.9% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | In progress | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with non-monetary relief | consumerfinance.gov |
| July 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with non-monetary relief | consumerfinance.gov |
| July 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with non-monetary relief | consumerfinance.gov |
| July 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with non-monetary relief | consumerfinance.gov |
| June 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with monetary relief | consumerfinance.gov |
| May 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with non-monetary relief | consumerfinance.gov |
| March 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| February 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All TD Bank US Holding Company complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.