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Data / Consumer complaints / TD Bank US Holding Company / Payday loan, title loan, personal loan, or advance loan

TD Bank US Holding Company: 117 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

TD Bank US Holding Company drew 117 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.8% of its 15,404 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 100.0% of them, and 35.9% closed with monetary or other relief.

The request: Watch TD Bank US Holding Company: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 117Complaints, last 3 years
  • 0.8%Share of the company's complaints
  • 100.0%Responded on time
  • 35.9%Closed with relief
  • Oct 19, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263227.4%
12 months to Nov 6, 20252723.1%
12 months to Nov 6, 20245849.6%

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect2723.1%
Getting a line of credit1815.4%
Problem when making payments1815.4%
Getting the loan1613.7%
Problem with the payoff process at the end of the loan1613.7%
Problem with additional add-on products or services76%
Incorrect information on your report32.6%
Problem with a company's investigation into an existing problem32.6%
Struggling to pay your loan32.6%
Credit monitoring or identity theft protection services21.7%
Can't contact lender or servicer10.9%
Improper use of your report10.9%
Vehicle was repossessed or sold the vehicle10.9%
Was approved for a loan, but didn't receive the money10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation7463.2%
Closed with monetary relief2622.2%
Closed with non-monetary relief1613.7%
In progress10.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 19, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
August 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 15, 2026Payday loan, title loan, personal loan, or advance loanCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 14, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 4, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with non-monetary reliefconsumerfinance.gov
July 31, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
July 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with non-monetary reliefconsumerfinance.gov
July 10, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with non-monetary reliefconsumerfinance.gov
June 10, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with monetary reliefconsumerfinance.gov
May 11, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
April 30, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 28, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
April 14, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
March 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
March 10, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 6, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with non-monetary reliefconsumerfinance.gov
March 5, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with monetary reliefconsumerfinance.gov
February 27, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
February 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
January 31, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
January 28, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
January 15, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.