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Data / Consumer complaints / TD Bank US Holding Company / Money transfer, virtual currency, or money service

TD Bank US Holding Company: 485 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

TD Bank US Holding Company drew 485 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 3.1% of its 15,404 complaints in that time. The most common issue was “Fraud or scam”. The company responded on time to 100.0% of them, and 27.6% closed with monetary or other relief.

The request: Watch TD Bank US Holding Company: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 485Complaints, last 3 years
  • 3.1%Share of the company's complaints
  • 100.0%Responded on time
  • 27.6%Closed with relief
  • Oct 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202621143.5%
12 months to Nov 6, 202514630.1%
12 months to Nov 6, 202412826.4%

Issues

IssueComplaintsShare
Fraud or scam22546.4%
Other transaction problem9519.6%
Money was not available when promised5310.9%
Confusing or missing disclosures234.7%
Unauthorized transactions or other transaction problem234.7%
Problem with customer service163.3%
Other service problem142.9%
Wrong amount charged or received122.5%
Lost or stolen money order91.9%
Trouble accessing funds in your mobile or digital wallet71.4%
Unexpected or other fees51%
Managing, opening, or closing your mobile wallet account30.6%

How the company responded

Company responseComplaintsShare
Closed with explanation34470.9%
Closed with non-monetary relief7715.9%
Closed with monetary relief5711.8%
In progress71.4%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New York14129.1%
New Jersey9319.2%
Florida7816.1%
Pennsylvania285.8%
Massachusetts255.2%
Connecticut193.9%
California122.5%
Virginia122.5%
Texas102.1%
South Carolina71.4%
Maine61.2%
Maryland51%
Delaware40.8%
North Carolina40.8%
New Hampshire40.8%
District of Columbia30.6%
Tennessee30.6%
Arizona20.4%
Nevada20.4%
Ohio20.4%
Rhode Island20.4%
Vermont20.4%
Arkansas10.2%
Colorado10.2%
Hawaii10.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
October 22, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 20, 2026Money transfer, virtual currency, or money serviceLost or stolen money orderIn progressconsumerfinance.gov
October 20, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with non-monetary reliefconsumerfinance.gov
October 20, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedIn progressconsumerfinance.gov
October 16, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 16, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 14, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 13, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with non-monetary reliefconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 5, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with non-monetary reliefconsumerfinance.gov
October 3, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
September 30, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 30, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 24, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with non-monetary reliefconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
September 23, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
September 21, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
September 17, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceIn progressconsumerfinance.gov
September 17, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with non-monetary reliefconsumerfinance.gov
September 15, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 15, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.