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Data / Consumer complaints / Chime Financial Inc / Payday loan, title loan, personal loan, or advance loan

Chime Financial Inc: 192 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Chime Financial Inc drew 192 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.8% of its 23,251 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 100.0% of them, and 3.1% closed with monetary or other relief.

The request: Watch Chime Financial Inc: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 192Complaints, last 3 years
  • 0.8%Share of the company's complaints
  • 100.0%Responded on time
  • 3.1%Closed with relief
  • Oct 28, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202613268.8%
12 months to Nov 6, 20254925.5%
12 months to Nov 6, 2024115.7%

Issues

IssueComplaintsShare
Problem when making payments3618.8%
Charged fees or interest you didn't expect157.8%
Incorrect information on your report147.3%
Money was taken from your bank account on the wrong day or for the wrong amount147.3%
Problem with the payoff process at the end of the loan136.8%
Problems receiving the advance126.2%
Problem with additional add-on products or services105.2%
Issues with repayment94.7%
Getting a line of credit84.2%
Struggling to pay your loan84.2%
Loan payment wasn't credited to your account63.1%
Can't stop withdrawals from your bank account52.6%
Confusing or missing disclosures52.6%
Credit limit changed52.6%
Getting the loan52.6%
Received a loan you didn't apply for52.6%
Was approved for a loan, but didn't receive the money42.1%
Can't contact lender or servicer31.6%
Lost or stolen refund31.6%
Problem with a company's investigation into an existing problem31.6%
Confusing or misleading advertising or marketing21%
Credit monitoring or identity theft protection services21%
Improper use of your report21%
Problem with cash advance21%
Unexpected fees10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation16887.5%
In progress189.4%
Closed with non-monetary relief42.1%
Closed with monetary relief21%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida2211.5%
Texas199.9%
North Carolina168.3%
California115.7%
Georgia115.7%
Pennsylvania94.7%
Tennessee94.7%
Michigan84.2%
Missouri73.6%
Ohio73.6%
Virginia73.6%
Indiana63.1%
Mississippi63.1%
South Carolina52.6%
Kansas42.1%
New York42.1%
Oregon42.1%
West Virginia42.1%
Alabama31.6%
Arizona31.6%
Massachusetts31.6%
Maryland31.6%
Oklahoma31.6%
Delaware21%
Idaho21%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 25, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanCredit limit changedIn progressconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanProblem with cash advanceIn progressconsumerfinance.gov
October 11, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 9, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 9, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 9, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
October 7, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
October 6, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesIn progressconsumerfinance.gov
October 6, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 6, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentIn progressconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanIn progressconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditIn progressconsumerfinance.gov
October 1, 2026Payday loan, title loan, personal loan, or advance loanCredit limit changedClosed with explanationconsumerfinance.gov
September 30, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
September 25, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsIn progressconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportIn progressconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanLost or stolen refundClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.