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Data / Consumer complaints / LexisNexis / Debt or credit management

LexisNexis: 33 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

LexisNexis drew 33 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 0.1% of its 62,653 complaints in that time. The most common issue was “Confusing or missing disclosures”. The company responded on time to 97.0% of them, and 33.3% closed with monetary or other relief.

The request: Watch LexisNexis: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 33Complaints, last 3 years
  • 0.1%Share of the company's complaints
  • 97.0%Responded on time
  • 33.3%Closed with relief
  • Mar 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262060.6%
12 months to Nov 6, 20251030.3%
12 months to Nov 6, 202439.1%

Issues

IssueComplaintsShare
Confusing or missing disclosures2266.7%
Problem with customer service721.2%
Charged upfront or unexpected fees13%
Confusing or misleading advertising or marketing13%
Didn't provide services promised13%
Unauthorized withdrawals or charges13%

How the company responded

Company responseComplaintsShare
Closed with explanation2266.7%
Closed with non-monetary relief1133.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1133.3%
Georgia721.2%
Tennessee618.2%
Minnesota39.1%
Mississippi26.1%
Arizona13%
Colorado13%
Illinois13%
North Carolina13%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 27, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 14, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 12, 2026Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
March 11, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 11, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 10, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
March 7, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 5, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
February 27, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
February 27, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
February 26, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 25, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 17, 2026Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
January 9, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
January 4, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
December 7, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
December 3, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
November 16, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
November 15, 2025Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
November 10, 2025Debt or credit managementProblem with customer serviceClosed with non-monetary reliefconsumerfinance.gov
November 5, 2025Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
November 4, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
November 4, 2025Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
November 4, 2025Debt or credit managementConfusing or missing disclosuresClosed with non-monetary reliefconsumerfinance.gov
October 5, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.