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Data / Consumer complaints / Mountain America Federal Credit Union

Mountain America Federal Credit Union: 625 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Mountain America Federal Credit Union drew 625 consumer complaints in the CFPB database in the three years to November 6, 2026, and 811 since 2021. The largest group, 219, was about checking or savings account, and the most common issue was “Managing an account” with 140. The company responded on time to 100.0% of the complaints, and 14.9% closed with monetary or other relief. The CFPB records the company as MOUNTAIN AMERICA FEDERAL CREDIT UNION.

The request: Watch Mountain America Federal Credit Union: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Utah

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 625Complaints, last 3 years
  • 811Complaints, all years
  • 100.0%Responded on time
  • 14.9%Closed with relief
  • 10Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6248
2025229
2024133
202395
202273
202133

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account21935%
Credit reporting or other personal consumer reports11618.6%
Vehicle loan or lease8513.6%
Debt collection6410.2%
Credit card609.6%
Mortgage355.6%
Money transfer, virtual currency, or money service254%
Payday loan, title loan, personal loan, or advance loan193%
Debt or credit management10.2%
Student loan10.2%

Issues

IssueComplaintsShare
Managing an account14022.4%
Incorrect information on your report7912.6%
Managing the loan or lease426.7%
Improper use of your report325.1%
Problem with a company's investigation into an existing problem325.1%
Problem with a lender or other company charging your account304.8%
Attempts to collect debt not owed213.4%
Problem with a purchase shown on your statement213.4%
Problems at the end of the loan or lease203.2%
Opening an account172.7%
Problem caused by your funds being low172.7%
Trouble during payment process172.7%
Fraud or scam162.6%
Written notification about debt162.6%
False statements or representation121.9%
Closing an account111.8%
Took or threatened to take negative or legal action111.8%
Repossession91.4%
Getting a loan or lease81.3%
Problem when making payments81.3%
Getting a credit card71.1%
Other features, terms, or problems71.1%
Struggling to pay mortgage61%
Applying for a mortgage or refinancing an existing mortgage50.8%
Credit monitoring or identity theft protection services40.6%

How the company responded

Company responseComplaintsShare
Closed with explanation49278.7%
Closed with non-monetary relief528.3%
Closed with monetary relief416.6%
In progress406.4%

States

StateComplaintsShare
Utah26842.9%
Arizona9214.7%
Idaho467.4%
Nevada426.7%
Texas274.3%
New Mexico264.2%
California203.2%
Florida172.7%
Colorado132.1%
Montana111.8%
Missouri61%
Oregon61%
Georgia50.8%
Louisiana40.6%
New York40.6%
Illinois30.5%
Maryland30.5%
Oklahoma30.5%
Rhode Island30.5%
Tennessee30.5%
Indiana20.3%
Michigan20.3%
Minnesota20.3%
North Carolina20.3%
New Jersey20.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 3, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
November 1, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 30, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 26, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 25, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 22, 2026Debt collectionCommunication tacticsIn progressconsumerfinance.gov
October 20, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 17, 2026Credit cardIncorrect information on your reportIn progressconsumerfinance.gov
October 15, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 15, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 15, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanProblem with cash advanceIn progressconsumerfinance.gov
October 6, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 2, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 2, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
October 1, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 1, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
September 30, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
September 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
September 25, 2026Checking or savings accountClosing an accountIn progressconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 23, 2026Credit cardProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 21, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
September 20, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 18, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
September 17, 2026Vehicle loan or leaseManaging the loan or leaseClosed with monetary reliefconsumerfinance.gov
September 17, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 16, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with explanationconsumerfinance.gov
September 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 12, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 12, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 8, 2026Credit cardIncorrect information on your reportClosed with monetary reliefconsumerfinance.gov
September 7, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
September 7, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
September 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
September 3, 2026Student loanProblem with a company's investigation into an existing problemClosed with monetary reliefconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.