Data / Consumer complaints / First Interstate Bancsystem, Inc.
First Interstate Bancsystem, Inc.: 113 CFPB consumer complaints in the last 3 years
First Interstate Bancsystem, Inc. drew 113 consumer complaints in the CFPB database in the three years to November 6, 2026, and 257 since 2017. The largest group, 51, was about checking or savings account, and the most common issue was “Managing an account” with 30. The company responded on time to 100.0% of the complaints, and 8.8% closed with monetary or other relief. The CFPB records the company as FIRST INTERSTATE BANCSYSTEM, INC..
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 113Complaints, last 3 years
- 257Complaints, all years
- 100.0%Responded on time
- 8.8%Closed with relief
- 10Products
- Sep 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 43 |
| 2025 | 34 |
| 2024 | 32 |
| 2023 | 50 |
| 2022 | 31 |
| 2021 | 17 |
| 2020 | 20 |
| 2019 | 14 |
| 2018 | 13 |
| 2017 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 51 | 45.1% |
| Mortgage | 16 | 14.2% |
| Credit reporting or other personal consumer reports | 14 | 12.4% |
| Credit card | 13 | 11.5% |
| Money transfer, virtual currency, or money service | 6 | 5.3% |
| Vehicle loan or lease | 5 | 4.4% |
| Debt collection | 3 | 2.7% |
| Payday loan, title loan, personal loan, or advance loan | 3 | 2.7% |
| Debt or credit management | 1 | 0.9% |
| Prepaid card | 1 | 0.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 30 | 26.5% |
| Incorrect information on your report | 11 | 9.7% |
| Trouble during payment process | 11 | 9.7% |
| Closing an account | 7 | 6.2% |
| Problem with a purchase shown on your statement | 6 | 5.3% |
| Opening an account | 5 | 4.4% |
| Problem with a company's investigation into an existing problem | 5 | 4.4% |
| Fraud or scam | 4 | 3.5% |
| Problem caused by your funds being low | 4 | 3.5% |
| Problem with a lender or other company charging your account | 4 | 3.5% |
| Managing the loan or lease | 3 | 2.7% |
| Other features, terms, or problems | 3 | 2.7% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 1.8% |
| Attempts to collect debt not owed | 2 | 1.8% |
| Closing on a mortgage | 2 | 1.8% |
| Closing your account | 2 | 1.8% |
| Other transaction problem | 2 | 1.8% |
| Can't contact lender or servicer | 1 | 0.9% |
| Fees or interest | 1 | 0.9% |
| Getting a loan or lease | 1 | 0.9% |
| Identity theft protection or other monitoring services | 1 | 0.9% |
| Problem when making payments | 1 | 0.9% |
| Problem with customer service | 1 | 0.9% |
| Problem with the payoff process at the end of the loan | 1 | 0.9% |
| Problems at the end of the loan or lease | 1 | 0.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 103 | 91.2% |
| Closed with monetary relief | 10 | 8.8% |
States
| State | Complaints | Share |
|---|---|---|
| South Dakota | 17 | 15% |
| Montana | 13 | 11.5% |
| Washington | 13 | 11.5% |
| Nebraska | 11 | 9.7% |
| Oregon | 7 | 6.2% |
| Arizona | 6 | 5.3% |
| Iowa | 6 | 5.3% |
| Idaho | 6 | 5.3% |
| Minnesota | 6 | 5.3% |
| Wyoming | 6 | 5.3% |
| California | 5 | 4.4% |
| Colorado | 5 | 4.4% |
| Florida | 3 | 2.7% |
| Kansas | 2 | 1.8% |
| North Dakota | 2 | 1.8% |
| Georgia | 1 | 0.9% |
| Missouri | 1 | 0.9% |
| Tennessee | 1 | 0.9% |
| Texas | 1 | 0.9% |
| Wisconsin | 1 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Checking or savings account | Opening an account | Closed with monetary relief | consumerfinance.gov |
| May 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 8, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Checking or savings account | Opening an account | Closed with monetary relief | consumerfinance.gov |
| April 8, 2026 | Checking or savings account | Opening an account | Closed with monetary relief | consumerfinance.gov |
| April 2, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Checking or savings account | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| March 8, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| March 7, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| February 19, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| December 23, 2025 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| December 17, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| November 27, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 24, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Consumer complaints in South Dakota
- Consumer complaints in Montana
- Consumer complaints in Washington
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.