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Data / Consumer complaints / First Interstate Bancsystem, Inc.

First Interstate Bancsystem, Inc.: 113 CFPB consumer complaints in the last 3 years

First Interstate Bancsystem, Inc. drew 113 consumer complaints in the CFPB database in the three years to November 6, 2026, and 257 since 2017. The largest group, 51, was about checking or savings account, and the most common issue was “Managing an account” with 30. The company responded on time to 100.0% of the complaints, and 8.8% closed with monetary or other relief. The CFPB records the company as FIRST INTERSTATE BANCSYSTEM, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 113Complaints, last 3 years
  • 257Complaints, all years
  • 100.0%Responded on time
  • 8.8%Closed with relief
  • 10Products
  • Sep 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 643
202534
202432
202350
202231
202117
202020
201914
201813
20173

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account3026.5%
Incorrect information on your report119.7%
Trouble during payment process119.7%
Closing an account76.2%
Problem with a purchase shown on your statement65.3%
Opening an account54.4%
Problem with a company's investigation into an existing problem54.4%
Fraud or scam43.5%
Problem caused by your funds being low43.5%
Problem with a lender or other company charging your account43.5%
Managing the loan or lease32.7%
Other features, terms, or problems32.7%
Applying for a mortgage or refinancing an existing mortgage21.8%
Attempts to collect debt not owed21.8%
Closing on a mortgage21.8%
Closing your account21.8%
Other transaction problem21.8%
Can't contact lender or servicer10.9%
Fees or interest10.9%
Getting a loan or lease10.9%
Identity theft protection or other monitoring services10.9%
Problem when making payments10.9%
Problem with customer service10.9%
Problem with the payoff process at the end of the loan10.9%
Problems at the end of the loan or lease10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation10391.2%
Closed with monetary relief108.8%

States

StateComplaintsShare
South Dakota1715%
Montana1311.5%
Washington1311.5%
Nebraska119.7%
Oregon76.2%
Arizona65.3%
Iowa65.3%
Idaho65.3%
Minnesota65.3%
Wyoming65.3%
California54.4%
Colorado54.4%
Florida32.7%
Kansas21.8%
North Dakota21.8%
Georgia10.9%
Missouri10.9%
Tennessee10.9%
Texas10.9%
Wisconsin10.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 15, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
September 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 1, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 16, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
July 11, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
May 19, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
May 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 29, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesClosed with explanationconsumerfinance.gov
April 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 20, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
April 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 9, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
April 9, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
April 8, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
April 2, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 27, 2026Checking or savings accountIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 16, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
March 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 10, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 8, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 7, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 19, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 17, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 31, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
January 31, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 31, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
January 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 13, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 7, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
January 2, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 23, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
December 17, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 17, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 10, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 27, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 20, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.