Skip to the page
Get started free

Data / Consumer complaints / Mrs Bpo, LLC

Mrs Bpo, LLC: 1,633 CFPB consumer complaints in the last 3 years

Mrs Bpo, LLC drew 1,633 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,069 since 2013. The largest group, 1,352, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 596. The company responded on time to 99.9% of the complaints, and 76.5% closed with monetary or other relief. The CFPB records the company as MRS BPO, LLC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Texas
  • 1,633Complaints, last 3 years
  • 3,069Complaints, all years
  • 99.9%Responded on time
  • 76.5%Closed with relief
  • 6Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6536
2025656
2024397
2023300
2022231
2021261
2020156
2019129
2018101
201777
201669
201565
201468
201323

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection1,35282.8%
Credit reporting or other personal consumer reports26015.9%
Debt or credit management70.4%
Student loan70.4%
Credit card60.4%
Payday loan, title loan, personal loan, or advance loan10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed59636.5%
Written notification about debt25315.5%
False statements or representation18111.1%
Incorrect information on your report1398.5%
Electronic communications1136.9%
Took or threatened to take negative or legal action905.5%
Communication tactics764.7%
Improper use of your report664%
Problem with a company's investigation into an existing problem523.2%
Threatened to contact someone or share information improperly432.6%
Dealing with your lender or servicer40.2%
Didn't provide services promised40.2%
Credit monitoring or identity theft protection services30.2%
Problem with a purchase shown on your statement30.2%
Struggling to repay your loan30.2%
Getting a credit card20.1%
Problem with customer service20.1%
Closing your account10.1%
Problem with the payoff process at the end of the loan10.1%
Unauthorized withdrawals or charges10.1%

How the company responded

Company responseComplaintsShare
Closed with non-monetary relief1,24976.5%
Closed with explanation38423.5%

States

StateComplaintsShare
Texas22613.8%
California17010.4%
Florida16810.3%
North Carolina1187.2%
Georgia845.1%
New York845.1%
Ohio704.3%
South Carolina603.7%
Alabama472.9%
Illinois472.9%
New Jersey462.8%
Michigan422.6%
Pennsylvania422.6%
Virginia382.3%
Louisiana261.6%
Maryland261.6%
Missouri261.6%
Tennessee261.6%
Wisconsin241.5%
Indiana231.4%
Arizona211.3%
Kentucky201.2%
Massachusetts181.1%
Nevada171%
Washington161%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
November 3, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with non-monetary reliefconsumerfinance.gov
November 2, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionElectronic communicationsClosed with non-monetary reliefconsumerfinance.gov
October 31, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 30, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with non-monetary reliefconsumerfinance.gov
October 25, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 23, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 21, 2026Debt collectionElectronic communicationsClosed with non-monetary reliefconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 18, 2026Debt collectionElectronic communicationsClosed with non-monetary reliefconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 15, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with non-monetary reliefconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
October 11, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with non-monetary reliefconsumerfinance.gov
October 9, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
October 8, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with non-monetary reliefconsumerfinance.gov
October 7, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with non-monetary reliefconsumerfinance.gov
October 5, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
October 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 26, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 26, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 25, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
September 23, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
September 23, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.