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Data / Consumer complaints / Ocwen Financial Corporation

Ocwen Financial Corporation: 3,960 CFPB consumer complaints in the last 3 years

Ocwen Financial Corporation drew 3,960 consumer complaints in the CFPB database in the three years to November 6, 2026, and 38,214 since 2011. The largest group, 3,561, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 1,616. The company responded on time to 99.9% of the complaints, and 0.8% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 3,960Complaints, last 3 years
  • 38,214Complaints, all years
  • 99.9%Responded on time
  • 0.8%Closed with relief
  • 7Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 61,444
20251,263
20241,100
20231,073
20221,333
20211,368
20201,653
20191,654
20181,597
20172,458
20163,489
20154,904
20146,272
20134,811
20123,743
201152

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage3,56189.9%
Credit reporting or other personal consumer reports3017.6%
Debt collection721.8%
Debt or credit management140.4%
Money transfer, virtual currency, or money service90.2%
Payday loan, title loan, personal loan, or advance loan20.1%
Credit card10.1%

Issues

IssueComplaintsShare
Struggling to pay mortgage1,61640.8%
Trouble during payment process1,52038.4%
Incorrect information on your report2797%
Applying for a mortgage or refinancing an existing mortgage1814.6%
Closing on a mortgage1263.2%
Problem with a company's investigation into an existing problem1002.5%
Improper use of your report320.8%
Attempts to collect debt not owed270.7%
Took or threatened to take negative or legal action240.6%
False statements or representation90.2%
Written notification about debt90.2%
Confusing or missing disclosures60.2%
Problem with customer service50.1%
Credit monitoring or identity theft protection services40.1%
Charged upfront or unexpected fees30.1%
Didn't provide services promised30.1%
Unable to get your credit report or credit score30.1%
Communication tactics20.1%
Money was not available when promised20.1%
Problem with a company's investigation into an existing issue20.1%
Electronic communications10.1%
Fraud or scam10.1%
Lost or stolen money order10.1%
Other transaction problem10.1%
Problem with fraud alerts or security freezes10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3,86097.5%
In progress661.7%
Closed with non-monetary relief240.6%
Closed with monetary relief90.2%
Untimely response10.1%

States

StateComplaintsShare
California49412.5%
Florida46111.6%
Texas41010.4%
New York2215.6%
Georgia2165.5%
Pennsylvania1563.9%
Maryland1503.8%
New Jersey1483.7%
Illinois1443.6%
Virginia1102.8%
Arizona1012.6%
North Carolina992.5%
Michigan922.3%
Colorado822.1%
Ohio802%
Tennessee771.9%
Massachusetts741.9%
South Carolina701.8%
Washington631.6%
Louisiana511.3%
Missouri481.2%
Nevada461.2%
Indiana441.1%
Alabama431.1%
Connecticut391%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
November 4, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 2, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 31, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 30, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 30, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 30, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 29, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 28, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 27, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 27, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 26, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 26, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 26, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 25, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 22, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 21, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 21, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 19, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 18, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 18, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 16, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 15, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.