Data / Consumer complaints / U.S. Virgin Islands
Consumer complaints in U.S. Virgin Islands: 4,398 to the CFPB in the last 3 years
Consumers in U.S. Virgin Islands sent 4,398 complaints to the CFPB in the three years to November 6, 2026, and 5,163 since 2012. The largest group, 4,173, was about credit reporting or other personal consumer reports. Companies responded on time to 99.7% of them. A state's count follows its population, so the page compares counts and not rates.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
Get credit reporting or other personal consumer reports in U.S. Virgin IslandsWatch complaints in U.S. Virgin IslandsGet the largest companies here
- 4,398Complaints, last 3 years
- 5,163Complaints, all years
- 136Companies
- 99.7%Responded on time
- Nov 6, 2026Latest received
Products
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 4,173 | 94.9% |
| Debt collection | 110 | 2.5% |
| Checking or savings account | 37 | 0.8% |
| Credit card | 31 | 0.7% |
| Money transfer, virtual currency, or money service | 18 | 0.4% |
| Student loan | 17 | 0.4% |
| Mortgage | 7 | 0.2% |
| Vehicle loan or lease | 3 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
Companies with the most complaints from U.S. Virgin Islands
Counts only: a company with more customers in the state draws more complaints.
Complaints by year
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 1,847 |
| 2025 | 1,683 |
| 2024 | 816 |
| 2023 | 214 |
| 2022 | 150 |
| 2021 | 119 |
| 2020 | 77 |
| 2019 | 35 |
| 2018 | 21 |
| 2017 | 26 |
| 2016 | 56 |
| 2015 | 51 |
| 2014 | 35 |
| 2013 | 21 |
| 2012 | 12 |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 3,343 | 76% |
| Problem with a company's investigation into an existing problem | 472 | 10.7% |
| Improper use of your report | 351 | 8% |
| Attempts to collect debt not owed | 53 | 1.2% |
| Managing an account | 25 | 0.6% |
| Written notification about debt | 23 | 0.5% |
| False statements or representation | 20 | 0.5% |
| Dealing with your lender or servicer | 11 | 0.3% |
| Problem with a purchase shown on your statement | 10 | 0.2% |
| Took or threatened to take negative or legal action | 8 | 0.2% |
| Problem caused by your funds being low | 6 | 0.1% |
| Fraud or scam | 5 | 0.1% |
| Problem when making payments | 5 | 0.1% |
| Problem with fraud alerts or security freezes | 5 | 0.1% |
| Struggling to repay your loan | 5 | 0.1% |
| Unable to get your credit report or credit score | 5 | 0.1% |
| Closing an account | 4 | 0.1% |
| Closing your account | 4 | 0.1% |
| Money was not available when promised | 4 | 0.1% |
| Other features, terms, or problems | 4 | 0.1% |
| Other transaction problem | 3 | 0.1% |
| Struggling to pay mortgage | 3 | 0.1% |
| Trouble accessing funds in your mobile or digital wallet | 3 | 0.1% |
| Trouble during payment process | 3 | 0.1% |
| Communication tactics | 2 | 0.1% |
How companies responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 2,510 | 57.1% |
| Closed with non-monetary relief | 1,679 | 38.2% |
| In progress | 190 | 4.3% |
| Closed with monetary relief | 13 | 0.3% |
| Untimely response | 6 | 0.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Company | Product | Issue | Company response | Source |
|---|---|---|---|---|---|
| November 6, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 6, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 6, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 6, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| November 6, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| November 5, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 4, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| November 4, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| November 3, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 3, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 3, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 3, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 3, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 3, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 2, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Improper use of your report | In progress | consumerfinance.gov |
| November 2, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Improper use of your report | In progress | consumerfinance.gov |
| October 28, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 28, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 28, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | National Credit Adjusters, LLC | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| October 27, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 27, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 27, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| October 27, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| October 27, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| October 26, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 26, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 26, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 24, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
Also on SpecStream
- All consumer complaints
- Credit reporting or other personal consumer reports, all states
- Debt collection, all states
- Checking or savings account, all states
- Credit card, all states
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.