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Data / Consumer complaints / CNG Financial Corporation

CNG Financial Corporation: 929 CFPB consumer complaints in the last 3 years

CNG Financial Corporation drew 929 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,767 since 2013. The largest group, 446, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 199. The company responded on time to 97.8% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as CNG FINANCIAL CORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 929Complaints, last 3 years
  • 2,767Complaints, all years
  • 97.8%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6364
2025321
2024220
2023156
2022134
2021183
2020115
2019155
2018160
2017130
2016194
2015218
2014334
201383

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed19921.4%
Took or threatened to take negative or legal action13714.7%
Improper use of your report11412.3%
Incorrect information on your report10711.5%
Charged fees or interest you didn't expect717.6%
Problem with a company's investigation into an existing problem505.4%
Struggling to pay your loan495.3%
Communication tactics323.4%
False statements or representation313.3%
Written notification about debt262.8%
Problem with the payoff process at the end of the loan192%
Threatened to contact someone or share information improperly161.7%
Can't contact lender or servicer151.6%
Problem when making payments131.4%
Received a loan you didn't apply for101.1%
Getting the loan60.6%
Electronic communications50.5%
Was approved for a loan, but didn't receive the money40.4%
Getting a credit card30.3%
Fraud or scam20.2%
Getting a line of credit20.2%
Loan payment wasn't credited to your account20.2%
Problem with customer service20.2%
Problem with fraud alerts or security freezes20.2%
Can't stop withdrawals from your bank account10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation92799.8%
In progress20.2%

States

StateComplaintsShare
South Carolina20422%
Texas929.9%
California859.1%
Alabama475.1%
Arizona465%
Missouri374%
Florida363.9%
Michigan363.9%
North Carolina343.7%
Ohio343.7%
Wisconsin343.7%
Oklahoma323.4%
Georgia242.6%
Illinois192%
Minnesota161.7%
Pennsylvania141.5%
Virginia141.5%
Tennessee121.3%
Delaware111.2%
Arkansas101.1%
Indiana101.1%
Idaho70.8%
Washington70.8%
Louisiana60.6%
Nevada60.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 5, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 22, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 1, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 31, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 12, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 8, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.