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Data / Consumer complaints / Comerica

Comerica: 3,047 CFPB consumer complaints in the last 3 years

Comerica drew 3,047 consumer complaints in the CFPB database in the three years to November 6, 2026, and 8,603 since 2011. The largest group, 1,981, was about prepaid card, and the most common issue was “Trouble using the card” with 725. The company responded on time to 100.0% of the complaints, and 62.5% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every prepaid card companyGet prepaid card in California
  • 3,047Complaints, last 3 years
  • 8,603Complaints, all years
  • 100.0%Responded on time
  • 62.5%Closed with relief
  • 9Products
  • Aug 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6979
20251,245
2024735
2023662
2022668
2021715
2020931
2019745
2018425
2017432
2016378
2015282
2014211
201384
2012108
20113

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card1,98165%
Checking or savings account80226.3%
Credit card1324.3%
Money transfer, virtual currency, or money service752.5%
Credit reporting or other personal consumer reports240.8%
Debt or credit management140.5%
Mortgage90.3%
Debt collection60.2%
Payday loan, title loan, personal loan, or advance loan40.1%

Issues

IssueComplaintsShare
Trouble using the card72523.8%
Managing an account61920.3%
Problem with a purchase or transfer61620.2%
Problem getting a card or closing an account42313.9%
Unexpected or other fees2096.9%
Problem with a lender or other company charging your account862.8%
Problem with a purchase shown on your statement612%
Closing an account421.4%
Problem caused by your funds being low351.1%
Trouble using your card341.1%
Other transaction problem250.8%
Fraud or scam240.8%
Opening an account150.5%
Incorrect information on your report140.5%
Other features, terms, or problems140.5%
Getting a credit card120.4%
Money was not available when promised110.4%
Problem with customer service100.3%
Unauthorized withdrawals or charges70.2%
Problem with a company's investigation into an existing issue60.2%
Trouble during payment process60.2%
Advertising40.1%
Fees or interest40.1%
Problem when making payments40.1%
Problem with overdraft40.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,14337.5%
Closed with monetary relief98532.3%
Closed with non-monetary relief91930.2%

States

StateComplaintsShare
California50016.4%
Texas2518.2%
New York2197.2%
Florida1695.5%
Michigan1504.9%
Ohio1013.3%
Georgia1003.3%
Illinois802.6%
Missouri792.6%
Arizona732.4%
North Carolina702.3%
Pennsylvania702.3%
Tennessee692.3%
Kentucky642.1%
Louisiana632.1%
Maryland622%
Washington612%
Indiana602%
Virginia521.7%
New Jersey511.7%
Massachusetts501.6%
Oregon491.6%
Wisconsin481.6%
Alabama471.5%
Arkansas461.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 18, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 16, 2026Prepaid cardTrouble using the cardClosed with monetary reliefconsumerfinance.gov
August 15, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 14, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 14, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 14, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 14, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 14, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 13, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 13, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 13, 2026Prepaid cardTrouble using the cardClosed with monetary reliefconsumerfinance.gov
August 13, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 13, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 12, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 12, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 12, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 12, 2026Prepaid cardProblem with a purchase or transferClosed with monetary reliefconsumerfinance.gov
August 12, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 12, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 12, 2026Credit cardProblem when making paymentsClosed with non-monetary reliefconsumerfinance.gov
August 11, 2026Prepaid cardProblem with a purchase or transferClosed with monetary reliefconsumerfinance.gov
August 11, 2026Prepaid cardProblem with a purchase or transferClosed with monetary reliefconsumerfinance.gov
August 11, 2026Credit cardTrouble using your cardClosed with monetary reliefconsumerfinance.gov
August 11, 2026Prepaid cardProblem with a purchase or transferClosed with non-monetary reliefconsumerfinance.gov
August 11, 2026Prepaid cardTrouble using the cardClosed with monetary reliefconsumerfinance.gov
August 11, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 11, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 11, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
August 11, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
August 11, 2026Credit cardTrouble using your cardClosed with non-monetary reliefconsumerfinance.gov
August 11, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 10, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 10, 2026Prepaid cardUnexpected or other feesClosed with monetary reliefconsumerfinance.gov
August 10, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
August 10, 2026Prepaid cardProblem getting a card or closing an accountClosed with non-monetary reliefconsumerfinance.gov
August 10, 2026Money transfer, virtual currency, or money serviceOther service problemClosed with non-monetary reliefconsumerfinance.gov
August 10, 2026Prepaid cardUnexpected or other feesClosed with monetary reliefconsumerfinance.gov
August 10, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
August 9, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
August 9, 2026Prepaid cardProblem with a purchase or transferClosed with non-monetary reliefconsumerfinance.gov
August 8, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
August 8, 2026Checking or savings accountManaging an accountClosed with non-monetary reliefconsumerfinance.gov
August 8, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
August 8, 2026Prepaid cardProblem getting a card or closing an accountClosed with non-monetary reliefconsumerfinance.gov
August 7, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 7, 2026Prepaid cardTrouble using the cardClosed with non-monetary reliefconsumerfinance.gov
August 6, 2026Prepaid cardProblem with a purchase or transferClosed with non-monetary reliefconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.