Data / Consumer complaints / Comerica / Money transfer, virtual currency, or money service
Comerica: 75 CFPB complaints about money transfer, virtual currency, or money service, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Comerica drew 75 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 2.5% of its 3,047 complaints in that time. The most common issue was “Other transaction problem”. The company responded on time to 100.0% of them, and 41.3% closed with monetary or other relief.
The request: Watch Comerica: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 75Complaints, last 3 years
- 2.5%Share of the company's complaints
- 100.0%Responded on time
- 41.3%Closed with relief
- Aug 10, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 27 | 36% |
| 12 months to Nov 6, 2025 | 31 | 41.3% |
| 12 months to Nov 6, 2024 | 17 | 22.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Other transaction problem | 25 | 33.3% |
| Fraud or scam | 24 | 32% |
| Money was not available when promised | 11 | 14.7% |
| Confusing or missing disclosures | 3 | 4% |
| Other service problem | 3 | 4% |
| Problem with customer service | 3 | 4% |
| Unauthorized transactions or other transaction problem | 3 | 4% |
| Trouble accessing funds in your mobile or digital wallet | 2 | 2.7% |
| Lost or stolen money order | 1 | 1.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 44 | 58.7% |
| Closed with non-monetary relief | 20 | 26.7% |
| Closed with monetary relief | 11 | 14.7% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 11 | 14.7% |
| Michigan | 7 | 9.3% |
| Texas | 7 | 9.3% |
| New York | 6 | 8% |
| Florida | 5 | 6.7% |
| Virginia | 5 | 6.7% |
| New Jersey | 3 | 4% |
| Ohio | 3 | 4% |
| Arkansas | 2 | 2.7% |
| Connecticut | 2 | 2.7% |
| North Carolina | 2 | 2.7% |
| Pennsylvania | 2 | 2.7% |
| Alabama | 1 | 1.3% |
| Arizona | 1 | 1.3% |
| Hawaii | 1 | 1.3% |
| Illinois | 1 | 1.3% |
| Kentucky | 1 | 1.3% |
| Louisiana | 1 | 1.3% |
| Maryland | 1 | 1.3% |
| Missouri | 1 | 1.3% |
| New Mexico | 1 | 1.3% |
| Nevada | 1 | 1.3% |
| Puerto Rico | 1 | 1.3% |
| South Carolina | 1 | 1.3% |
| South Dakota | 1 | 1.3% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| August 10, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Money transfer, virtual currency, or money service | Other service problem | Closed with non-monetary relief | consumerfinance.gov |
| July 23, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with non-monetary relief | consumerfinance.gov |
| July 14, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with monetary relief | consumerfinance.gov |
| June 18, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with monetary relief | consumerfinance.gov |
| May 27, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with monetary relief | consumerfinance.gov |
| May 27, 2026 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| May 8, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with non-monetary relief | consumerfinance.gov |
| April 15, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with non-monetary relief | consumerfinance.gov |
| April 3, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with monetary relief | consumerfinance.gov |
| March 30, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with non-monetary relief | consumerfinance.gov |
| March 19, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| February 21, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with non-monetary relief | consumerfinance.gov |
| January 10, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| January 10, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| December 28, 2025 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with monetary relief | consumerfinance.gov |
Also on SpecStream
- All Comerica complaints
- Every company with Money transfer, virtual currency, or money service complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.